Quality Engineering Manager (QA Mgr2) in Chennai at PayPal

Date Posted: 2/15/2018

Job Snapshot

  • Employee Type:
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  • Job Type:
    Software QA
  • Experience:
    Not Specified
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Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 210 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

As a Quality Engineering Manager in Global Operations Technology, you will apply your software engineering management skills to direct customer quality activities throughout all phases of the software development life cycle in support of delivering internal applications to the 8,000 teammates in PayPal’s call centers world-wide.

Work with subordinate managers and test leads, develop functional processes and operational policies to certify new application workflows, new software services, and define the necessary metrics to monitor project quality. Drive initiatives to close quality gaps in test and production environments.

Responsibilities include:

  • Set strategic vision, mentor and provide guidance to test teams in the execution of Global Operations projects ensuring on-time delivery of call center applications with high quality.
  • Manage capital and expense budgets; perform capacity planning, resource allocation and scheduling; Manage project risks and track issues to resolution.
  • Define and implement a comprehensive test automation strategy to expand existing test coverage and improve test velocity, while mentoring test teams on test automation design, and coding techniques
  • As needed, process production escalations, resolve issues and work to minimize impact with detailed mitigation and contingency plans.
  • Mentor leads or managers on performance management, and career development in order to build highly effective teams.
  • Ensure test strategies focus on areas of greatest risk, and identify defects as early as possible in the development lifecycle.
  • Define and implement best practices to drive production issues to zero.

Nice to Have

  • Knowledge of Agile Development methodology.
  • Knowledge of web technologies: Application Servers, CSS, XML, AJAX, SOAP and REST.
  • Knowledge of web application test automation frameworks: Cactus, or Selenium.
  • Experience with TestNG, and Java-based open source tools.
  • Experience with defect tracking tools: Rally, JIRA.
  • Experience with relational databases (Oracle preferred).

Basic Qualifications

  • Bachelor of Science in Electrical Engineering or Computer Science, or equivalent
  • 10+ years of experience in software development of quality engineering supporting the delivery of web applications, or highly distributed software systems in enterprise environments.
  • 5+ years in leading software quality or software engineering teams.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.



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