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Public Relations Specialist in Singapore at PayPal

Date Posted: 1/29/2019

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 267 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

This role will report into our Regional Communications Director based in Singapore and the role incumbent will support project management and execution of consumer and merchant communications efforts across SEA. The candidate should ideally have at least 5-7 years of working experience in external communications. A candidate with some experience working in a larger corporate environment, or with technology companies is preferred. The candidate should also be proficient in MS Office applications. Design skills are highly welcome.


  • Live and breathe PayPal’s vision and mission to be a “Customer Champion” and champion our consumers and merchants through impactful storytelling. At every opportunity, nurture and build advocates for the PayPal brand.
  • Develop a keen understanding of the key segments for PayPal in APAC to develop relevant communication programs that will move the needle with the target audience.
  • Help to develop and execute the Consumer and Merchant APAC communications plan in the spirit of being a “Customer Champion”.
  • Actively mine consumer and merchant stories and case studies in the region
  • Think from a transmedia approach across owned, earned, social and influencer touch points to create an ecosystem of influence on the desired target audience. This includes media relations, APAC social channels as well as leveraging global owned channels such as PayPal Stories, Facebook, LinkedIn and Instagram.
  • Lead content development for toolkits, assets and press materials across multiple touch points.
  • Lead the agency execution, and liaise with the agency team to ensure good storytelling results are achieved for each program and/or announcements.
  • Collaborate with the internal teams specifically legal, IR and Infosec on the necessary alignment and approvals needed pre-roll out.

Regional Coordination

  • Consolidate an overview of Consumer and Merchant communications plans across APAC with the objective of driving operational excellence, scalability and consistency so that PayPal shows up on brand across APAC
  • Ensure operational excellence, scalability and consistency in programming with the objective of enabling APAC markets.
  • Identify APAC initiatives that are relevant for amplification in Global owned channels such as PayPal Stories. Work with relevant stakeholders in APAC and Global to create a regular cadence of content for PayPal Stories to ensure that APAC is well represented.
  • Closely collaborate with Global Consumer & Merchant communications stakeholders as well as PayPal Stories team to understand how global milestones have an impact in APAC and ensure that Global has an understanding of the unique environment APAC operates in.
  • Support in the socialization of APAC priorities and plans among APAC marketing and global communications.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.