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Program Manager MBA Intern in San Jose at PayPal

Date Posted: 1/25/2019

Job Snapshot

  • Employee Type:
  • Location:
    San Jose
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 267 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.


The PayPal Global Design, Delivery and Operations organization is looking for an MBA summer intern to work with the Product Engagement & Planning team on a change management project, which impacts both PayPal’s product development and the larger organization. We seek a self-motivated and creative individual with the ability to think strategically and work resourcefully to continue the momentum of the organizational change while building rapport with a broad range of stakeholders in the company.  

The project is to collect success stories (and case studies) of this organizational transformation and provide a recommendation on how to package these stories and share back to the organization. The goal is to demonstrate how the collective behaviors of our people are changing the culture of the company and sustain the momentum of the transformation. In parallel, the internship will support with a quantitative assessment through a survey, which compliments the story-telling aspect of the project.

This role is a unique opportunity to take a front-row seat in an operational and organization shift for a large technology company.

Core Responsibilities

  • Work with diverse group of stakeholders across the product organization and in adjacent functions (sales, marketing, strategy) to collect success stories around the 5 themes of the operational transformation.
  • Propose a standard format or formats for documenting these stories and sharing with the organization.
  • Demonstrate creativity and resourcefulness to leverage the various internal communication channels and share these success stories
  • Stitch together these stories/case studies into a compelling conversation
  • Provide insights into any systematic roadblocks or recommendations

Our ideal candidate will be…

  • Outgoing and personable
  • Comfortable working with a broad range of stakeholders and functions
  • Empathetic, with the innate ability to listen to what is not said
  • Crisp and professional with written communications
  • A self-starter who demonstrates resourcefulness... we can drop you in a concrete jungle and you figure your way out
  • Social-media savvy in ability to leverage channels creatively to share messages and start conversations
  • Curious about how cultural change can impact productivity

This Internship will benefit you if looking to do one of the following post MBA:

  • Operations within a product organization
  • Product management or Go-to-Market
  • Consulting, specializing in organization structure & strategy, or organizational change

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.



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