Product Owner Document Management System in Austin at PayPal

Date Posted: 2/23/2018

Job Snapshot

  • Employee Type:
  • Location:
  • Job Type:
    Product Management
  • Experience:
    Not Specified
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Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 210 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

Document Management System (DMS) is a critical business enabler supporting the PayPal’s business processes and customers’ channels providing the document management capabilities.

We are looking for a self-started Product Manager for the Document Management System Platform. You will define and execute the product vision and strategy working closely with business stakeholders, customers and delivery teams to ensure that the product supports the overall strategy and business goals.

Primary Responsibilities

  • Product owner for the Document Management System  
  • Define product scope, capabilities, KPI’s, new client integration requirements, migration strategies etc.
  • Manage development teams and provide input on how to build or adjust existing services to enable new product and platform capabilities in a scalable long term way
  • Drive engagement with other Product domains consuming DMS capabilities, gathering requirements, providing integration support and ensuring alignment with the longer term vision and roadmaps
  • Lead product domain strategy, quarterly roadmap and commitment to the customer
  • Define and maintain long term business architecture (LTA) with 36 months outlook
  • Data driven approach (customer and user feedback, SWOT analysis and competitive analysis) to identify new product opportunities and enhancements, identify product gaps, generate new ideas, influence investment decisions to improve product capabilities
  • Work with data analytics and engineering teams to define the necessary technical vision and guidance over the design and actual coding of APIs and architecture to facilitate scalable analytics.
  • Effectively communicate strategies & trade-offs up to senior leaders and down to development teams
  • Influence business to rethink how policies are implemented
  • Responsible for product backlog prioritization
  • Owns product commitments and outcomes to the business
  • This role demands thought leadership, passion for creating quality deliverables, self-motivation, and a visionary spirit to drive change within the technical field.

Collaboration and Leadership Expectations

  • Be an expert within the document management space
  • Understand Integration needs (internal and external systems); assimilate and synthesize the needs of various stakeholders into a common set of platform capabilities and services
  • Partner with other groups within and outside of Customer Service Platforms to define business goals and metrics, understand services capabilities, leverage existing solutions, or implement and deploy new solution and platform capabilities
  • Lead by influence, with strong execution skills and focus.
  • Ability to constantly prioritize and to deal with ambiguity.
  • Lead project teams of engineers and analysts  to ensure that the product solution delivers to requirements and meets business needs

Job Requirements

  • 4 or more years of experience in technology - technical product management, software development or analytics; previous document management platform experience highly desirable
  • Bachelor’s degree or equivalent
  • Ability to understand engineering and analytical solutions. Understanding of web technologies, SOAP, XML, WSDL, Java, relational databases. Experience developing/working with API sets and services.
  • Skill sets: Self-motivated, proactive, hands-on, results driven, analytical problem solver,  project management and execution, communication with diverse audiences and stakeholders, (written, verbal, and oral)
  • Industry experience in payments, e-commerce, financial services or other transaction intensive consumer applications preferred  a strong plus
  • Experience in iterative development life cycles


  • This is a senior, highly visible role that brings together elements of strategic thinking, product management & general business management.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.



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