Product Marketing Manager in Chicago at PayPal

Date Posted: 6/26/2018

Job Snapshot

  • Employee Type:
  • Location:
  • Job Type:
    Product Marketing
  • Experience:
    Not Specified
  • Date Posted:
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Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 237 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

Over the last year, the Braintree marketing team has grown significantly and has had the privilege of shaping & telling the Braintree brand story to next generation businesses all around the world.

Reporting into the Head of Product Marketing, the Product Marketing Manager (PMM) is responsible for working directly with our global product, sales, business development, ops and marketing teams to nurture and empower our customer's ongoing success with Braintree’s payment processing offerings and ecosystem initiatives.

The PMM works closely across Braintree and PayPal organizations to help translate the product vision and drive delivery of product innovation to market. The successful candidate is keenly interested in next-gen technology, understands the product, customer, and commerce ecosystem and thinks big. This person should thrive in an agile and cross functional environment.


  • Developing GTM plans to support our payments products, research, and optimization plans that bring rich insights to the product team to inform product strategy
  • Working cross-functionally with marketing, ops, product and content organizations to bring new products to market; developing key narratives and messaging to enhance knowledge and satisfaction with our offerings.
  • Helping to lead change, evolution, and sustained growth to deepen engagement and drive customer success on our platform.
  • Acting as point of contact with PayPal global product marketing organization, ensuring consistent, clear communication and a collaborative spirit for sales tool creation and developer activities.
  • Leading inbound and outbound product marketing efforts for the assigned product portfolio - that means you'll be the subject matter expert on the customer, the product and the category.


  • 5 years or more in a global technology-focused Product or Product Marketing role required
  • Proven experience successfully crafting strategy, positioning, messaging and launch for technology products required
  • Experience working in a highly matrixed environment that includes sales, product, engineering, and marketing to define and execute go to market plans for next generation products
  • 3 years or more of demonstrated product marketing experience crafting GTM plans, creative briefs, managing the creative process, channel optimization, A/B testing, reporting on results and KPIs
  • 3 years direct experience in the payments ecosystem, experience in either payments, commerce or financial technology desired
  • Demonstrated experience gathering competitive, industry shifts, emerging markets and category information to stay up to date, drive future growth and synthesize findings across team
  • Any combination of the following - b2b, b2b2c, platform and/or ingredient brand technology experience
  • Strong communicator - Ability to be persuasive through written, verbal and presentation communications
  • Passionate about technology, commerce, research and customers in an effort to distill pertinent product information with complex and highly technical details to internal and external audiences.
  • Medium and Enterprise level markets required
  • Exhibits excellent judgment and a mature attitude for challenging prioritization discussions for projects and assignments
  • Team player with outstanding follow-through and sense of urgency
  • Ability to work independently
  • 10-20% travel between corporate locations (SF,CHI, Int'l)

Nice to Haves:

  • Experience in EMEA, APAC markets
  • Bilingual 

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.



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