Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

In 2018, iZettle became part of the PayPal family. iZettle is on a mission to help small businesses succeed in a world of giants. Tens of millions of small businesses worldwide are still being underserved by the traditional players. By giving small businesses the tools to get paid, sell smarter and grow, we’re empowering them to reach their full potential. Together with PayPal, we can reach 24 million merchants across the world with more of the affordable tools they need to thrive. Join us in putting an end to the ordinary way the world defines financial freedom. As a PM in this domain, you will be a member of the product team working with Seller experiences that oversees all the key retention and engagement initiatives within our core product (iZettle Go). You will work with a cross functional team. And you will need to use your influence skills to impact the roadmap of other teams.

The iZettle product team is world-renowned for impeccable products that are used and loved by hundreds of thousands of merchants. We live and breathe for our customers and - by always striving to improve usability, functionality and simplicity - we create the unequivocally best experience for small business merchants. 

We now offer a seat at our table, a chance to impact the lives of many and democratise business tools for the ones who dare to challenge the now and embrace the future. This role will work in our partnerships area and be responsible for growing the utility of iZettle as a home to manage online sales channels. As our product teams develop more APIs, additional value for merchants can be unlocked by the developer community and your team. We’re looking for an experienced PM working within the e-commerce space who understands the challenges of online to offline integrations and wants to build best in class solutions here. Join us in tackling an exciting new chapter for iZettle - increasing the use cases solved on our platform by an order of magnitude over the next 2 years. You will become a part of our growing Partnerships area working with a x-functional team and partners to build integrations upon iZettle’s apis and services. Your colleagues in the EC-Team will be a group of x-functional and very skilled engineers and designers.

As a PM in the Partnerships Area, you will be a member of the product team working with Seller experiences that oversees all the key retention and engagement initiatives within our core product (iZettle Go). Within iZettle, we are called the POS Alliance. And you will need to use your influence skills to impact the roadmap of other teams. 

Responsibilities

• Know your user: Understanding the desires of the iZettle users, build use cases around those desires and translate those use cases into product definitions and prioritised backlogs. 

• Execute on strategy & tactics: Deep understanding of iZettle’s mission and strategies, manage product vision for the cross-functional team, set qualitative objectives and quantitative goals.

• Operative team leader: Lead cross-functional product teams hands-on and drive product development with a team of engineers, designers and potentially other stakeholders. 

• Owning the backlog: Know the value and the order of the backlog - and handle stakeholders. Define, monitor and analyze metrics for existing and upcoming products and features - feed learnings back into product development process (with help of analytics). Adjust course based on qualitative and quantitative feedback.

• Owning the methods: Conceptualize test plans and communicate learnings back into the product team. Integrate usability studies, design input, research and market analysis into product requirements to enhance user satisfaction

• Communication: Clearly communicate the product plans, objectives and performance measures and progress against plans to all stakeholders – tailoring communication as appropriate to ensure relevance to the audience. 

• Internal Stakeholder management: Work closely with multiple groups across the organisation to understand their needs. Collaborate cross­ functionally with other areas of the business.

• Partner management: Identify, evaluate and maintain relationships with relevant partners in your space. Maintain a strong point of view on what is best for the user and for iZettle.

• Feature lifecycles: Manage feature life cycle, whether decisions require reinvestment, transitioning to maintenance or feature retirement.

Profile

• Extensive product management experience developing consumer ­facing products or other relevant experience. Ideally, also experience with insights, reporting, and/or fintech products.

• BA/BS degree in Psychology, Economics, Computer Science, related technical field or equivalent practical experience.

• Cares about the user and understands the role of UX and design in product success. 

• Cares about agile software processes, data-driven development (hypothesis based on data and user interviews), and responsible experimentation. 

• Excellent analytical skills with strong technical understanding and experience with metrics-driven work.

• Exceptional communication and presentation skills; storytelling; ability to speak fluently to engineers, designers, business people and partners.

• Strong interpersonal skills and happy to work in a team environment.

We're all for equality for all. Tattoo artists. Dog groomers. Cake bakers. Jewellery makers. You name them - at iZettle - we help them. And to do that well, we need our people to be as unique and diverse as they are. We’re proud to be an equal opportunity employer and together we uphold PayPal’s One Team Behaviour, striving to be a place where everyone can benefit from equal access to professional development, bring their whole self to work and most of all, feel like they belong.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

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