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Product Manager - Issuance Ecosystem in San Jose at PayPal

Date Posted: 3/8/2019

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 267 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal’s vision is to fulfil the need for a fair, secure, and inclusive financial network to enable full participation of all people in the global economy. We are a trusted part of people’s financial lives and a partner to merchants in 200+ markets around the world with more than 203 million active accounts and payment volumes in excess of $400 billion a year. Our ability to build unique experiences, enable seamless commerce across channels – be it web, in-app, or in-store – mitigate fraud, and be central to consumers’ financial needs makes us one of the largest and fastest growing Fintech companies in the world. One of the top strategic priorities for PayPal is to make PayPal available to our consumers wherever they shop – web, in-app, or in store – which is $28 trillion market opportunity. A robust issuing, tokenization, and transaction-processing platform is essential for the universal acceptance of PayPal globally. Being able to tokenize the PayPal wallet and make it accessible via open loop rails represents the most scalable way to achieve global reach. The Issuing, Tokenization, and Next Gen payments organization is responsible for product strategy and development of Issuing, Tokenization, and associated Transaction-Processing platforms. This organization represents the Center of Excellence at PayPal for all matters related to Tokenization and Issuance, and the associated transaction processing. The Ecosystem team operates within this organization to enable the platform capabilities by integrating with ecosystem partners, such as card networks, card production/perso bureaus, 3DS solution providers, and so on. As part of this team, Ecosystems Product Managers work with ecosystem partners, technical product owners, and engineering leads/teams to interpret, refine, and translate business needs for ecosystem integration into platform requirements, ready for implementation by engineers. They understand business needs in detail, help identify and define the appropriate solution across various impacted engineering teams/components, and guide/collaborate with those teams and ecosystem partner staff in software development, deployment, and testing. They also help define the longer-term platform strategy, and will be exposed to a broad spectrum of functions within the organization.

The Ecosystems Product Manager, Transaction Processing, will:

  • Help maintain and expand the Issuance and Tokenization Transaction-Processing platform integration with ecosystem partners to enable a variety of commerce use cases from traditional card and Tap & Pay, to Social and Contextual commerce.
  • Become a technical as well functional expert on open-loop payment processing and operations on a global scale and help shape the next generation commerce platforms within PayPal to scale to multiple countries and support millions of consumers.
  • Manage internal and external stakeholders, working closely with ecosystem partners and business product managers to translate partner/business needs into platform/integration requirements.
  • Be able to drive and assist in delivery of ecosystem integration to enable transaction processing capabilities across multiple cross-functional engineering teams.
  • Collaborate with cross-functional teams to develop tools and processes to enhance efficiency of transaction processing.
  • Educate, train, and motivate engineering colleagues to deliver against the key strategies and initiatives.

Candidate requirements:

  • 2 or more years of relevant experience in payments or banking – in particular in open-loop transaction processing with networks like MasterCard and Visa.
  • Core skill set requirements are as follows: detail-oriented, analytical, communication (written, verbal, and oral) with diverse audiences and internal/external stakeholders. 
  • The candidate should bring a high level of enthusiasm and the ability to satisfy groups with disparate objectives.
  • Travel required; around 10% of the time.

The ideal candidate has the following subject matter knowledge:  

  • Open-loop payment messaging (e.g. ISO8583) via the major card networks (Visa/MasterCard/etc.)
  • Working knowledge of the end-to-end life cycle of payments processing.

Understanding of the following is a plus:

  • EMV and magnetic-stripe card, in-store and e-commerce transaction processing, settlement, and reconciliation.
  • Transaction/card/PIN cryptography, risk and fraud management, dispute management, and regional card networks.
  • Prior experience with Agile development methodologies  

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.



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