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PR & Comms Manager, Southeast Asia in Singapore at PayPal

Date Posted: 5/27/2019

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 277 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

This role will report into our PR & Communications Director – APAC & Emerging Markets, based in Singapore. Key responsibilities include heading up the communications initiatives in SEA; leading execution of consumer and merchant communications efforts across SEA and managing regional campaigns by providing leadership and guidance to the agency. The candidate should ideally have at least 6 years of working experience in external communications with strong English writing and outstanding content creation skills across earned and owned media. A candidate with experience working in a larger corporate environment, or with Fintech companies is preferred.

About you

  • This role will lead the development and execution of integrated and strategic Consumer and Merchant communications programs that will move the needle with the target audience in the SEA region.  
  • This role needs to be a strong partner to our business leaders in SEA.
  • The role will be supported by a PR agency team and will need to demonstrate solid experience in working with PR agencies to deliver strong results.
  • The successful candidate will be a results-driven and solutions-oriented individual; a person who has can-do attitude, rises to the challenges and is able to multi-task in a fast-paced environment.
  • This person must be a good team player, a strong collaborator, and able to drive things through in a highly disruptive industry.

About the job

  • Live and breathe PayPal’s vision and mission to be a “Customer Champion” and champion our consumers and merchants through impactful storytelling. At every opportunity, nurture and build advocates for the PayPal brand.
  • Actively mine consumer and merchant stories and case studies in the SEA region
  • Think from a transmedia approach across owned, earned, social and influencer touch points to create an ecosystem of influence on the desired target audience. This includes media relations, industry advocates engagement, APAC social channels as well as leveraging global owned channels such as PayPal Stories, Facebook, LinkedIn and Instagram.
  • Lead content development for toolkits, assets and press materials across multiple touch points.
  • Lead the agency execution and liaise with the agency team to ensure good storytelling results are achieved for each program and/or announcements.
  • Collaborate with the internal teams specifically GR, legal, IR and Infosec on the necessary alignment and approvals needed pre-roll out.
  • Play a supporting role in consolidating an overview of Consumer and Merchant communications plans across APAC with the objective of driving operational excellence, scalability and consistency.
  • Support the rollout of the APAC communications campaigns out of the Singapore hub.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.