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Payments Services & Partnerships in Singapore at PayPal

Date Posted: 11/23/2020

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The Payments Services & Partnerships team is responsible for managing the payments ecosystem, including the strategy and relationships with networks, acquirers, processors and financial institutions. The team is focused on understanding, influencing and managing the payments ecosystem (payment types, cost, partner choice, network management, environmental impact), and leveraging the ecosystem to identify and deliver payment capabilities, drive customer profitability and local market optimization.

The successful applicant will support the functional head in managing PayPal's payment capabilities and partnerships in Japan, optimizing around KPIs related to performance, cost and revenue enablement.  The person will serve as the day-to-day contact for our payments partners including processors, acquirers, networks and financial institutions.  They will work closely with Product, Sales, Ops and other internal functions to ensure our payments infrastructure functions optimally and will support a range of growth initiatives in the market.

Primary Job Responsibilities:

  • Serve as the first point of contact for our payments partners in Japan (networks, processors, acquirers, banks, FIs) ; maintain and strengthen our partnerships in the market

  • Work closely with our partners as well as internal functions (Product, Engineering, Operations, Customer Service, Legal, Compliance and others) to address ongoing issues/challenges

  • Provide Japanese language support and local payments subject matter expertise in partner/vendor discussions and negotiations

  • Support cross-functional teams in the development and deployment of new products and partnerships aimed at optimizing KPI's and delivering revenue targets

  • Serve as the primary contact for the Japan Sales team in supporting front-book and back-book initiatives

  • Keep a pulse on the Japanese payments landscape from a competitive standpoint ; continually seek to understand how PayPal can optimize its operations in the market and deploy new products/services in a timely and efficient manner

  • Responsible for performance tracking/reporting


  • Fluent in English and Japanese (written, spoken)

  • 5-7 years of professional payments experience, ideally across Asian markets, at a bank, payment network, processor or consultancy

  • Understanding of payments processing and cash management solutions ; familiarity with the Japanese payments landscape and ecosystem a plus

  • Experience in managing external partners/vendors ; strong relationship-management and negotiation skills

  • Analytical and methodical – able to manage multiple, high-priority work streams

  • Track record of working effectively with cross functional teams to identify payment market needs and facilitating solution development/deployment

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at