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Partner Success Manager in Dublin at PayPal

Date Posted: 5/9/2020

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

We are looking for talented professionals for the position of Partner Success Manager, supporting the UK & Western Europe Market from our office in Dublin. This is a great opportunity for an outstanding individual to join PayPal. You will manage, maintain and grow revenue for processing partner deals for PayPal’s Merchant Services. You will be expected to identify and develop new opportunities enabled by the PayPal open platform in the UK & WE market. You will be adept in navigating all facets of effective channel sales with key partners and be able to manage the end to end process from initial lead to solution delivery.

Core responsibilities:

  • In this position you will act as the Operational/Commercial point of contact for PayPal Partners across payment service providers and specialist industry partners, dealing with contacts at these partners ranging from the CFO to the partner account manager.
  • You will help support and grow Incremental Revenue through partners and working closely with Business Development team in our Business Unit.
  • You will have to provide a smooth onboarding for all partners: educating, providing them with all training materials.  These industries include retails, booking engine, government, travel, education, accounting and insurance.
  • You will ensure that the appropriate PayPal products are offered to the Partner’s merchant and business customers. This exciting role will also carry responsibility for the day-to-day operational task of the role of PayPal UK & WE market key partner relationships.
  • You will also be the point of contact for Telesales and Support function knowledge training and collateral availability on partners.
  • Work directly with Partners via phone or email to address and resolve questions, concerns and issues.
  • Apply research and problem-solving skills whilst working with multiple internal departments to address and resolve their queries.
  • You will have proven past sales/business development experience gained in a position such as a Partner Management, Shopping Cart Management, Key Account Manager/Relationship Manager, Partners, Acquiring Services, ideally in the payment, e-commerce or internet industry.
  • You will have prior success in partnership management with the proven ability to work with partners in complex customer environments, with multiple decision makers at many levels, internally and externally.


  • Fluent English. Second EU language preferred but not essential
  • Strong analytical abilities.
  • Outstanding interpersonal and communication skills with the ability to think creatively,
  • Project management experience
  • Key Account manager /Relationship manager experience
  • Sell strategically both internally and externally.
  • Interest in continually developing personal and professional skills.
  • Strongly success-oriented and highly motivated. Passion for the internet and the e-commerce; internet experience desired.
  • Ability to articulate PayPal's value proposition. Negotiating & modelling skills. Entrepreneurial spirit.
  • A great team player with a collaborative approach.
  • Knowledge required: Understanding of the UK & WE market online commerce environment with a specific understanding of this for m-commerce.
  • Knowledge of payment processing, merchant accounts and e-commerce is preferable
  • Excellent understanding of the payments space in the UK & WE Market and the actual developments trends.
  • Knowledge of online payment processing, credit-card merchant accounts and the online merchant

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at



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