P2P Supervisor in Singapore at PayPal

Date Posted: 6/4/2018

Job Snapshot

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Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 237 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

Responsible for the oversight of the APAC/ EMEA Corporate Credit Card (CCC) Programme and Travel and Entertainment (T&E) process

  • Oversees and maintains the control structure for managing the PayPal’s corporate credit card (CCC) and Central Travel Account (CTA) programme with Citibank. 
  • Acts as regional Programme Administrator and proactively monitors country and programme credit limits to identify credit utilisation excess and need to amend assigned limits
  • Responsible for the APAC and EMEA Travel and Entertainment process, including managing the relationship with PayPal’s corporate travel management company (TMC) and ensuring the correct setup of our T&E management system Concur  
  • Monitors compliance and enforces global T&E and corporate card policy for 20+ legal entities under supervision.
  • Ensures that controls are in place and consistently applied in line with recommended internal SOX practices
  • Manages communications and training to travellers/ employees on policy updates and Concur tool new functionalities
  • Tracks, investigates and resolves travel policy violations; handles security issues and corporate card fraud cases with discretion.
  • Monitors the performance of the outsourcing team under a third party Business process outsourcing arrangement and acts as point of contact for escalations and a liaison with internal departments to improve customer service and resolve issues and concerns.
  • Provides oversight of the outsourcing team in the administration of the corporate card programme, including but not limited to: 
    • Setting and approving exceptions to credit limits
    • Monitoring delinquency, suspension and reactivation of employee cards
    • Monitoring the timely clearing of credit card transactions through Concur expense management tool
    • Addressing and following up escalations from employees/ travellers
    • Monitoring and approving the month end reconciliations; ensuring that all reconciling items are cleared timely
    • Recovering amounts from employees for incidental credit card personal spend
    • Assuring card cancellation upon employee separation
  • Provides interpretation and explanation to the outsourcing team on PayPal’s internal financial controls, ensuring that they are timely informed about and trained on policies and procedures, local regulations, and related information (valid tax documentation, archival, audit compliance, etc.).
  • Designs and presents Travel and CCC- related reports for management and stakeholders in the wider finance organisation. Quantifies potential risks, highlights trends and exceptions and analyses their root cause.
  • Assists the global process owner to revise, develop, and implement T&E policies and procedures by informing about APAC and EMEA-specific regulatory and fiscal requirements.  
  • Promotes continuous improvement of T&E and CCC processes, manages regional priorities and projects to implement global strategies regarding automation, application of RPI and AI.  Contributes to setting short and long range goals for the wider Accounts Payable team.   
  • Supports the outsourcing operations manager with staff direction and support, counseling and training, and provides feedback about performance for staff management and evaluation.

Required qualifications

Minimum of 5 years relevant Accounts Payable experience. Experience with handling a corporate credit card programme and/or expense management is a plus.

Comprehensive knowledge of accounting principles applicable to accounts payable
Sound judgment and the ability to make decisions related to corporate policies.

Strong interpersonal, customer service and communication skills.

Good organisation and multi-tasking skills to balance and prioritise work.

Proficiency and experience with reviewing, analysing and reconciling data and report generation; strong attention to detail.

Ability to work independently and as part of an international virtual team.

Problem solving skills to troubleshoot issues arising from credit card holders.

Flexible and able to adapt to shifting priorities and responsibilities in a dynamic and changing environment.

Proficiency with SAP AP module, Excel and Power Point

Project management skills and ability to support implementation of new projects.
Bachelor’s Degree in Accounting, Finance or Business Management & Administration from an accredited college or university

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.