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MTS1, Software Quality Engineer in Bangalore at PayPal

Date Posted: 7/4/2020

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The team that the candidate will be working on will be for the merchant facing experiences for the shopping portfolio. There are 2 main touchpoints for a merchant, 1) Merchant portal when they log into the PayPal account to setup the shopping experience they want to provide to their customer like campaigns, targeting etc. 2) SDK that will get deployed in the merchant site to enable smart tracking capability like shopping cart abandonment etc. to create smart self-sustaining campaigns etc. Both these touchpoints need to delightful in terms of integration ease for any type of merchant segment and an intuitive dashboard for merchant to act as a centralized console for them to engage with their customers in a rich and intuitive manner. The candidate will be exposed to product leads, integration specialists, reporting data pipeline, experience services etc. which are very challenging with interesting problems. We believe in lean teams delivering a lot of value, so you will be part of a lean team potentially driving impact for the shopping hub in the PayPal’s Android application. You will be exposed to complex technology problems and will be exposed to technology like complex web experiences, GraphQL, High throughput no SQL stores, Cloud based services, exposure to other client tech stack as part of the development process. This also enables us to quickly iterate and do frequent brainstorming sessions welcoming new ideas and diverse perspectives to conceptualize new features. We quickly run A/B test experiments to make product decisions. One of the core values of our team is to learn from each other irrespective of what level you’re at. We believe in ‘One Team Behaviors’ and Innovation, Collaboration, Inclusion and Wellness are major pillars for our success.

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 210 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The consumer organization at PayPal focuses on new products and capabilities offered to the consumer segment of PayPal users. This organization is responsible for all the experiences and services offered to buyers and casual sellers. Some of the areas of focus are P2P payments, Incentives, login dashboard, shopping experience and consumer utilities like contact book and device management.

PayPal is a well-known player in the payment’s ecosystem; one of the next big goal for PayPal is to tap into the pre and post transaction experience to provide a fantastic and engaging user experience for customers starting from purchase intent, pay and post transaction experience of order tracking etc. PayPal has invested $4 billion to acquire Honey to participate in a journey to revolutionize the shopping experience of PayPal customers. The goal is to create an experience for PayPal consumers and merchants a stellar shopping journey when they interface with PayPal. The goal set by business are quite ambitious, but doable with years of experience in the adjacent space of Payments. This would require a foundational redesign of the pre and post transaction experience in PayPal. The goals are,

Save consumers money when there is intent to purchase. Provide a cohesive user experience that will please the consumer during the purchase process and beyond. Provide a rich set of tooling to merchants to enable them to engage their customer in a value driven model where both the merchant and consumers benefit from the product.

The team that the candidate will be working on will be for the merchant facing experiences for the shopping portfolio. There are 2 main touchpoints for a merchant,

Merchant portal when they log into the PayPal account to setup the shopping experience they want to provide to their customer like campaigns, targeting etc. SDK that will get deployed in the merchant site to enable smart tracking capability like shopping cart abandonment etc. to create smart self-sustaining campaigns etc.

Both these touchpoints need to delightful in terms of integration ease for any type of merchant segment and an intuitive dashboard for merchant to act as a centralized console for them to engage with their customers in a rich and intuitive manner. The candidate will be exposed to product leads, integration specialists, reporting data pipeline, experience services etc. which are very challenging with interesting problems.

We believe in lean teams delivering a lot of value, so you will be part of a lean team potentially driving impact for the shopping hub in the PayPal’s Android application. You will be exposed to complex technology problems and will be exposed to technology like complex web experiences, GraphQL, High throughput no SQL stores, Cloud based services, exposure to other client tech stack as part of the development process. 

This also enables us to quickly iterate and do frequent brainstorming sessions welcoming new ideas and diverse perspectives to conceptualize new features. We quickly run A/B test experiments to make product decisions. One of the core values of our team is to learn from each other irrespective of what level you’re at. We believe in ‘One Team Behaviors’ and Innovation, Collaboration, Inclusion and Wellness are major pillars for our success.

Job Description:

The primary role of the Quality Engineer is to provide expertise in validating the stability/availability of the product and platform at any point in time, particularly when there is code delivered for the Shopping hub product systems and components. This person is required to be highly technical, who is well versed in the industry best practices for testing and validating highly scalable systems that serve 100s of millions of requests per day. Merchant self-service portal is an amalgamation of different components that are Java/node services, web stack etc. with many use cases. The engineer needs to be able to understand the complexity and come up with good testing/quality strategy for the domain as such with better ECI/ECD pipeline strategy, questioning the code quality of the developer and if required the product requirements on the larger scheme of things.

PayPal technology stack for the platform include components in Java, not limited to services, Daemons, Batches etc. to work, the candidate should be able to understand on these stacks with relative ease.

An engineer working on this product will be exposed to some of the most complicated and interesting problems to work on, in terms of technology and business. Assuring the quality of a product and platform that can be used across channels with scale for different use cases is quite challenging in terms of functional and regression along with a very competitive coverage goal. The person should have an attitude to take the challenge and provide the best for the situation as it demands. 

Beyond this, the successful candidate is expected to be multi-disciplinary, and is a multi-talented member of the technical team. The individual is expected to be a self-starter and a team player, with a strong drive for results and continuous innovations. The individual should be able to deliver work with minimal supervision.

Responsibilities:

  • Strong problem-solving skills, and ability to think creatively while ensuring processes and procedures are properly followed
  • Build tools, frameworks, and other infrastructure needed to support automation
  • Design, code, and implement automation framework and tests in Java
  • Create, maintain, and execute functional, regression, and exploratory tests
  • Report defects in a timely fashion and work with the Development team to manage defects until issues are resolved
  • Provide test case coverage and defect metrics to substantiate release decisions
  • Assist in on-going process improvement efforts related to Quality
  • Proactively create test cases for the known defects and integrate them into the automation suite
  • Must be able to work independently with minimal supervision in a team to test, release rollout and support software applications for PayPal
  • Work with business units to crystallize business needs into product features
  • Work with engineering managers, engineers to develop innovative solutions that meet market needs w.r.t functionality, performance, reliability, realistic implementations schedules and adherence to development goals and principles
  • Develop new team capabilities to ensure continued competence and relevance in supporting software development needs of PayPal's business
  • Follow the team processes like Agile etc.

Job Requirements:

  • BE in Computer Science or Engineering and 5-6+ years related industry experience
  • Highly competent with exposure in the following:
    • Service and UI automation experience across web applications.
    • Java programming in Linux/Unix environment for at least 3 years
    • OO-based analysis and design
    • Understanding of SOA / Web Services
    • Software design and Quality analysis methodologies, including Agile methods
    • Source Control (GIT experience is an advantage)
    • Testing frameworks such as Junit, TestNG is mandatory
    • Using API tools like postman etc.
    • Scripting Languages (Shell, Python, Perl) would be a plus
    • Jenkins/Hudson, Maven/Ant for release management. Ability to understand ECI/ECD pipelines
    • Development background would be an added advantage
  • Highly analytical, innovative, and able to think strategically and to develop comprehensive detailed specifications
  • Good understanding of QA methodologies and sound knowledge of QA Automation processes and tools
  • Excellent verbal and writing skills; ability to produce clear, concise communications and documentation
  • Highly effective at working in cross-functional groups and getting results in matrix organizations
  • Excellent time management skills and ability to work on concurrent assignments with different priorities
  • Working knowledge in the shopping/e-commerce industry is an added advantage.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

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