Please note that this site has updated features that do not run on older versions of Internet Explorer. For an optimal experience, please use another browser or the most recent version of IE.

Mobile Engineering Manager in Austin at PayPal

Date Posted: 10/22/2020

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Austin
  • Experience:
    Not Specified
  • Date Posted:
    10/22/2020
  • Job ID:
    R0053313

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 325 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

Omni Channel and Customer Success team is looking for a highly talented, self-driven, proven technology leader to take on the challenge of building Native Integrated Helpcenter Experiences for PayPal .In this position, you will lead a team of highly capable and engaged mobile developers and Full stack engineers. Your primary responsibilities include developing talent, communicating expectations, and holding team members accountable in order to be successful in this position. You will drive for team engagement and productivities and champion quality and security in iOS & Android mobile applications and web expereinces that your team works on. It is expected that you are taking a hands-on approach in guiding the team in adopting the engineering best practices and new technology in the development of both iOS ,Android apps and web. You will build relationship with other organizations including Product and Operations to ensuring delivery and quality goals are met. Candidates for this role will be well-rounded technology leaders who have good understanding on the current trends and practices in broad technology in the mobile and web development g space. The role is a self-organized technology leader with in-depth understanding of organizational management principles, software development life cycles, and software engineering practices. Your strong management skills, relationship building ability, leadership in software engineering practices, and strong desire to collaborate with others are all required to make this role successful.

Omni Channel and Customer Success team is looking for a highly talented, self-driven, proven technology leader to take on the challenge of building Native Integrated Helpcenter Experiences for PayPal .In this position, you will lead a team of highly capable and engaged mobile developers and Full stack engineers. Your primary responsibilities include developing talent, communicating expectations, and holding team members accountable in order to be successful in this position. You will drive for team engagement and productivity and champion quality and security in iOS & Android mobile applications and web experiences that  your team works on. It is expected that you are taking a hands-on approach in guiding the team in adopting the engineering best practices and new technology in the development of both iOS ,Android apps and web. You will build relationship with other organizations including Product and Operations to ensuring delivery and quality goals are met.

Candidates for this role will be well-rounded technology leaders who have good understanding on the current trends and practices in broad technology in the mobile and web development g space. The role is a self-organized technology leader with in-depth understanding of organizational management principles, software development life cycles, and software engineering practices. Your strong management skills, relationship building ability, leadership in software engineering practices, and strong desire to collaborate with others are all required to make this role successful.

Our mission in Customer Self-Service Engineering is to help customers resolve issues and find information quickly and easily. We develop and operate customer facing help products to deliver on this mission. This includes help center, message center, chat, bot platform, ivr, enterprise content management, and document management systems. This role specifically will lead our chat experience, bot platform, and bot experiences teams. This leader should be comfortable as a thought leader in a full stack and platform environment. As these platforms are leveraged across the enterprise for various solutions, they will be working across the company to deliver new solutions and provide support. The Manager of Software Development will set the standard for customer focus, quality, and an agile development culture.
 

10 years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred
• 12-15 years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• A 10+ year track record of relevant work experience and a Computer Science or related technical discipline is required.
• A fully rounded technologist with full stack working experience with hands on experience in developing scalable mobile applications (Android/iOS,) , web applications and integrating with backend APIs.
• Demonstrate knowledge and experience in software engineering best practices and the ability to influence the team to adopt the practices especially in the area of mobile development.
• Technology savvy. Have broad understanding on current technology trends in mobile technology and a desire to stay on top of industry trends.
• Demonstrate the ability in inspiring, motivating, growing the team to achieve high team engagement, efficiency, and quality
• Experience working on product development collaborating with multiple teams that have different development models, release cycles, and developer needs.
• In-depth understanding of agile principles. Demonstrate expertise in running Agile teams in an enterprise setting
• Strong communication skills. Be able to influence executive teams and other organizations on decisions. Proven collaboration skills with other groups
• Be data driven, understand the need for and apply analytics
• Self-motivated with strong drive for excellence
• Experience in leading development teams for high volume consumer facing systems



We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

R0053313

CHECK OUT OUR SIMILAR JOBS

  1. Engineering Jobs
  2. Program Manager Jobs