Merchant Onboarding Consultant in Omaha at PayPal

Date Posted: 7/15/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Omaha
  • Job Type:
    Inside Sales
  • Experience:
    Not Specified
  • Date Posted:
    7/15/2018
  • Job ID:
    R0034258

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 237 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

Company Overview
Imagine the possibilities. As an Inbound Merchant Consultant, your passion, drive and dedication, combined with the innovation and reputation of a global leader serving more than 100+ million members, is recipe for mutual success. As a key member of the NA SMB Inbound team, your attention to detail, passion for helping merchants and ability to deliver a world-class experience will prove as an invaluable asset throughout your career as a Merchant Consultant.
Your Talents
Has your career included serving as a trusted advisor, a teacher, student, economist, and entrepreneur? Are you collaborative? Do you have a strong attention to detail? Do you have a passion for sharing your knowledge and celebrating the success of your team and business partners? If you answered YES to all these questions, you may have found your next career!

Responsibilities (include but not limited to)

  • Secure new merchants via inbound calls through the alignment of their business needs to PayPal’s customized payment solutions
  • Serve as a trusted advisor to all merchants throughout the entire onboarding process
  • Maintain consistently high call quality
  • Effectively and efficiently profile merchants, determining the best products and services based on structured pre-determined profiling questions
  • Effectively communicate a high level of technical, e-commerce, and business acumen within and between teams
  • Open to receiving and providing coaching
  • Continual personal and professional growth and development
  • Consistently meet or exceed pre-assigned KPIs and activity targets

Knowledge & Skills



Educations and Experience

  • High School diploma with 4 years of work experience including 1 year of equivalent successful inside sales experience
  • Must be quality and detailed oriented, yet understand the level of detail appropriate for each situation
  • Strong working knowledge of the internet, e-commerce, and suite of Microsoft Office products
  • Very strong communication skills to enable positive interaction with all levels/functions within the organization
  • Proven experience adapting and thriving in a constantly changing environment
  • Positive, entrepreneurial attitude

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

R0034258

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