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Marketing Ops Program Manager in San Jose at PayPal

Date Posted: 2/20/2019

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 267 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal is the leader in the online and mobile payments – an extraordinarily dynamic and fast growing global market. PayPal provides the fastest and safest way to pay and get paid online and is the industry payments leader with 165 million active accounts in 193 markets and 26 currencies around the world. PayPal enables global commerce, processing almost 8 million payments every day. Because PayPal helps people transact anytime, anywhere and in any way, the company is a driving force behind the growth of mobile commerce and processed $46 billion in mobile payments in 2014.

The Marketing Campaign Project Manager is responsible for the successful execution of cross-channel marketing campaigns that support Consumer North America business units. The CPM works closely with the regional marketing team in planning, coordinating, scaling and operationalizing the successful execution of our cross-channel marketing efforts. This will include partnering with multiple stakeholders across the organization including Consumer Strategy, Channel Marketing, Database Marketing, Operations, Analytics and Legal.


  • Responsible for the flawless execution of marketing campaigns across multiple channels: email, web, onsite and through third party media.
  • Facilitate, coordinate and project manage cross-functional stakeholder tasks and activities.  Collaborate with cross-functional team members to ensure accuracy of project tasks, on time completion, and drive resolution of issues and constraints.
  • Drive cross-functional stakeholder conversations, timelines and deliverables when necessary.
  • Team liaison to cross functional execution stakeholders (Database Marketing, Channel Mangers, Analytics, Marketing Managers, Product Managers, Creative Team/Agencies, Web Dev, etc.)
  • Identify potential issues and develop risk mitigation strategies.  Resolve problems, planning issues, and project changes/challenges. Escalate unresolved issues requiring senior management attention
  • Develop master project schedules and ensure stakeholders have visibility to cross-channel program milestones.
  • Ensure that creative assets are delivered to cross-functional teams on time and to specifications and monitor progress of delivered assets through legal approval, handoff, QA and launch.


  • Bachelor’s degree, or foreign equivalent, in Marketing, Operations, Business Administration, or closely related field and five to seven (5-7) years of experience in the job offered.
  • Advanced proofreading skills and attention to detail
  • Experience working effectively in a heavily cross functional, fast-paced environment.
  • Excellent project management, organizational and interpersonal skills.
  • Demonstrate a high level of professional judgment, commitment, integrity and teamwork.
  • Ability to work with cross-functional teams (whether in the same or remote locations).
  • Motivated to learn and adopt new technology and principles.
  • Excellent problem solving skills and knowledge of when to take initiative and when to escalate
  • Able to independently drive projects through to completion; able to plan and prioritize multiple programs and tasks effectively.
  • Ability to achieve project goals in a fast paced environment with multiple priorities.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.



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