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Manager, Data Science 2 in Shanghai at PayPal

Date Posted: 5/7/2019

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Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 277 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal's Consumer Risk Service is responsible for partnering with global business units to manage a variety of risk types including stolen identity, account take over and various fraud issues. This is an exciting team where the contributions by the team members can directly impact PayPal's bottom line and create experiences that our customers love. Consumer Risk Service team develops insights and strategies about PayPal users and translate them into code and processes designed for large scale risk assessment/decision for PayPal products.

Responsibilities include:

  • Lead, guide, manage and develop a team of decision scientists
  • Create consumer risk policies, strategies and experience to support PayPal growth while ensuring alignment with financial and reputational risk appetite
  • Provide leadership, direction and functional expertise to drive most effective risk mitigation process
  • Design, develop and manage real-time end-to-end consumer risk decisioning strategies while balancing customer experience, risks and rewards
  • Partner with functional leaders from across the organization and business units to drive the development of detailed program integration plans and roadmap prioritization
  • Build trust and foster relationships with key stakeholders and partners.  Build impactful cross-functional relationships by promoting the “one team” behavior
  • Engage in the day-to-day activities to know how things are progressing, provide guidance where needed; Hold teams and individuals accountable for milestones and deliverables
  • Follow established risk mitigation process and ensure appropriate documentation is maintained
  • Apply statistical techniques and strategy solutions to predict and manage consumer risk associated with PayPal products and accounts
  • Prepare, extract and analyze data covering a wide range of information from user profile to transaction history from large databases
  • For each decisioning strategy project, design its best structure and select the most appropriate techniques which may include a combination of several techniques
  • Conduct on-going strategy performance analytics and communicate strategy design and result to senior management
  • Work with product managers and engineering team in deploying risk decisioning strategies, designing new product capabilities, enhancing systems
  • Trouble-shooting any data, system and flow challenge while maintaining flawless strategy execution

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.



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