Manager, Business Analytics in San Jose at PayPal

Date Posted: 7/17/2018

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 244 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

You will be a leader in PayPal’s Global Business Analytics unit understanding the Overall Business drivers. You will be interacting with senior leaders as their partner to present state of the consumer and merchant growth, identify drivers behind performance. You will then influence Product and Marketing teams for deep dives and tactical actions and drive actions towards recommendations. This team is the connecting fiber between Product, Marketing, and Finance and you will be in the driver seat.

Job Responsibilities

  • Ownership of the Customer Funnel (Activation, Engagement, etc.) and the ability to explain drivers of change
  • Develop a deep understanding of PayPal’s Overall Business. Identify key business levers, establish cause & effect, perform analyses, and communicate key findings to various stakeholders to facilitate data-driven decision making
  • Discover new opportunities to grow and optimize the business through analytics, financial modeling, and business case development
  • Identify key metrics and build exec-facing dashboards to track progress of the business and its highest priority initiatives
  • Perform analytical deep-dives to identify problems, opportunities and specific actions required
  • Be able to roll up your sleeves and work with large quantities of data by using SQL, SAS/R or other data and statistical tools as well as reporting tools such as Tableau. Experience building financial models and scenario planning is a plus.
  • Lead a team of analysts to execute on wide spectrum of projects.
  • Ability to understand what matters most and prioritize ruthlessly
  • Comfort with ambiguity and frequent context-switching in a fast-paced environment
  • Exceptional communication skills, both written and verbal. i.e., whether in PowerPoint or an elevator pitch, you need to translate complex concepts into layman’s terms and influence both peers and senior leadership

Basic Qualifications:

MS or MBA from a top-tier institution is required. (Or equivalent work experience)

Strong SQL ability and familiarity with statistical packages (SAS or R) and reporting tools (Tableau).

Ability to work in a fast paced environment and juggle competing priorities

5-7 years of work experience in similar analyst roles, including experience with high data volume environments in financial services, credit, insurance, banking, or internet services.


We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

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