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Manager, Analytics in Singapore at PayPal

Date Posted: 2/1/2019

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 267 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

Analytics is core to PayPal and we are a highly data-driven organisation. We leverage data-driven insights extensively in the areas of Product, Marketing, Finance, Sales, Risk, Credit, Operations etc. To support our insatiable appetite for analytics, we are looking for an Analytics Manager who will support the regional growth based out of Singapore, to focus on exponentially expanding the business. The individual will work closely with the regional business leaders to analyze business performance, explain key drivers and make actionable recommendations. The Analytics Manager will then continue to monitor the impact of the actions and then further enhance the recommendations to improve business impact. It is a great opportunity for someone who has a strategic view, strong attention to detail and want to combine those to work in a data-driven culture and is willing to take end to end ownership for Analytics.

Responsibilities include:
  • Working closely with business partners to design, track and estimate the benefit of new strategies and decisions to drive key business performance metrics
  • Develop and track appropriate metrics to estimate the impact of new strategies/decisions/initiatives, and determine if the impact is driving the business materially in the right direction
  • Forecast acquisitions & churn for new activations across APAC, socialize the forecast across the region and be the point of contact for all communications with the global teams
  • Convert business questions into analytical problems and implementable data analysis
  • Use analytics and statistics to improve our ability to detect, understand and address emerging trends that could pose a risk to business performance metrics
  • Develop and apply statistical concepts/techniques to conducting Champion/Challenger Strategy Testing (Hypothesis Testing) to estimate the benefit of new strategies, campaigns or policies implemented by different business units
  • Communicate complex concepts and the results of the analyses with clear and effective communication and visualization (e.g., Excel Charts and PowerPoint slides) to all levels
  • Manage multiple priorities through solid Project Management practices
  • Discover new opportunities and identify gaps to grow and optimize business through Analytics
  • Support global and regional strategic initiatives across Product, Marketing and Business verticals
  • Partner across multiple global and regional functions and businesses
  • Use the power of analytics to identify optimization opportunities across Product, Marketing and Regional Businesses. Support rapid test and learn
  • Use analytics and statistics to improve our ability to detect, understand and address emerging trends across portfolio and identify levers that Product, Marketing and Regional Businesses can move

Job Requirements


  • 5-10 years of related experience in Analytics in a fast moving and matrixed environment preferable with a payments, internet or ecommerce company
  • Expertise in statistics and analytics, with a focus on utilising data insights to solve business problems.
  • Command of Statistics and Optimization concepts (Educational qualifications and hands-on experience in a statistical role)
  • Experience in SQL and/or SAS, Excel macros and Visual Basic is required; experience with Teradata or other database management system a plus
  • Excellent communication and presentation skills and ability to visualize data is required
  • Strong desire and ability to work in a dynamic, innovative, fast-paced environment

Professional Qualities

  • Attention to detail and demonstrated analytical skills
  • High-energy and drive
  • Ability to story-tell and translate analysis and insights into actionable recommendations
  • Outstanding problem solving skills, with strong ability to drive towards action and impact
  • High energy and capable of thriving in a fast-paced environment with tight deadlines and frequent context shifting
  • Desire to work with ambiguity and passion for problem solving
  • Not afraid to wear multiple hats - no job being too small or too large


  • Bachelors degree in Engineering, Economics, Mathematics or related field
  • Additional business qualifications like MBA or Masters of Finance/Statistics/Economics preferred

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.