Lead Program Manager in San Jose at PayPal

Date Posted: 4/11/2018

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 210 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

This program manager will be responsible for leading the operations, planning and execution of strategic initiatives in an organized, disciplined and predictable fashion. Demonstrable past experience doing the same at meaningful scale is required. This leader will be a critical partner to both the product and engineering leaders to define and manage priorities, drive planning and accountability, and constantly manage expectations and ensure forward progress. In other words, ensure multiple teams within the program do what they say they will do and when they say they will do it.
This leader must be one who is both comfortable and capable in the weeds solving problems as they are hovering high and working strategically. The tool kit required for both is necessary: focus on problem solving, accountability and outcomes, strong ability to influence others at multiple levels, initiative, drive, and structured analytical thinking. Our work supports the whole of PayPal and thus, the millions of merchants and consumers—our customers—worldwide who rely on our platform every day.
Our ideal candidate is an experienced program manager: operational, solution and customer-focused, and has a reputation for getting things done. Moreover, our candidate thrives in a fast-paced and demanding environment, thinks critically, acts quickly, and partners naturally across a variety of functions. Lastly, maturity, good judgment, negotiation skills, and analytical talent are essential to success in this role.

  • 10+ years relevant experience in technology project management delivering technology initiatives in a high growth/high velocity environment at a leading consumer technology company or management consulting firm
  • Successful track record of managing complex, cross-functional initiatives with predictability and transparency
  • Proven expertise developing effective, matrixed, cross-organization relationships, collaborating and communicating across business and technology stakeholders and multiple geographies
  • Demonstrated experience with different project management and software development methodologies including Agile/Scrum, and associated tools like Smartsheets, Jira, Rally, etc.
  • Impeccable collaboration and problem-solving skills
  • Demonstrated ability to self-motivate, self-direct and follow-through with a high attention to detail
  • Ability to influence both peers and leaders, to build consensus while dealing with ambiguity, and make or delegate decisions when necessary
  • People management experience of 2 or more directs
  • Demonstrated aptitude for risk identification and mitigation
  • Excellent oral, written communication skills including presentation skills
  • Capacity to manage multiple projects and stakeholders simultaneously
  • A leader who models and drives open, honest, and direct communications. A leader who encourages open debate up and down the hierarchy to get to the heart of issues.
  • A leader who embraces mistakes as opportunities to get better and learns from them
  • A team player that has a say: do ratio of 1:1

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

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