Sr. Product Manager - Payments in San Jose at PayPal

Date Posted: 10/19/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    San Jose
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    10/19/2018
  • Job ID:
    R0038679

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 254 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The Payments product team is seeking an exceptional Sr. Product Manager to build world class card acceptance solutions to strengthen our core capabilities.

PayPal provides a diverse set of payment-related services to merchants, enabling them to accept payments from PayPal users as well as non-PayPal users who have cards (credit cards, debit cards and pre-paid cards).  A robust card acquiring platform is necessary to sustain PayPal's incredible YOY growth. Growing the card platform by enabling new card types around the world is critical for PayPal's global expansion efforts.

We are looking for a passionate product person who shall be able to challenge the status quo and build innovative products leveraging the power of strategic partnerships. The Card Acquiring Product Manager is responsible for enabling geo-expansion, partner ecosystem management, network compliance, and transaction expense for the North America region. The PM is responsible for key KPI’s of the card acquiring platform, and manages the system with a keen eye to increase availability, and transaction throughput. The PM works in close partnership with a host of cross-functional teams to ensure that the Card platform can support all the requirements of the various PayPal products, within consumer, merchant, POS and marketplaces offerings, being launched in the market. The job requires the PM to build and maintain close working relations with the various processing and acquiring bank partners in the region. The PM is responsible for working with the Payments Compliance and Legal teams to ensure that PayPal is compliant with card network operating rules and the laws of the countries where PayPal is present. The PM also works with Business Operations, Chargeback management, Accounting and various operational teams to ensure that all card acquiring-related processes are functioning smoothly. If you’re a payments geek looking for the thrill career ride of your life, apply now!

  • Drive ideation and brainstorming discussion with partners – internal and external, to define innovative products that delight users. 
  • Define requirements, coordinate and lead the successful execution of card payment platform products within the Global Core Payments organization.
  • Develop and launch new products and enhance the quality of the existing products. Track the payment platform and pro-actively monitor product KPIs & identify/close the gaps.
  • Engage closely with the engineering team to help determine the best technical implementation method within the given time and budget.
  • Coordinate with business unit teams to help create the payments ecosystem by exploring innovative opportunities and contributing with creative solutions.
  • Engage in problem solving with the analytics teams to determine trends and root causes.
  • Lead and rally teams to execute complex problems spanning multiple orgs
  • Work closely with the various Operations teams (Accounting, Chargebacks etc) to define processes and best practices for ensuring smooth backend operations
  • Use A/B Testing, analytics, market research, usability studies, and competitive analysis to drive decision making.
  • Partner with Customer Support teams in solving pain points for our users.
  • Partner with legal and compliance teams to ensure the solutions we put out are within the regulatory boundaries.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

R0038679

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