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Lead Product Manager - Technical in San Jose at PayPal

Date Posted: 5/1/2019

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 277 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

Come join our deeply customer-focused PayPal consumer organization and change the future of payments globally.  As the lead Product Manager for our P2P Platform, you will be responsible for setting the direction and driving major strategic initiatives. You will have significant impact and influence, helping direct the team as we move into the next phase of growth. 

You will drive the innovations that make P2P experiences including mobile payments so delightful that customers will never look back. You will explore the problem/solution space, define the strategy, and lead a team through a fast-moving lean process to deliver to customers. As a strong technology and product leader, you are an expert in software (mobile and web), APIs and SDKs. 

Our team is small and fast moving team, and passionate about transforming P2P platforms and customer experience and in this role, you will be in close partnership with business development, sales, marketing, strategy and business units globally. 

Responsibilities:

  • End-to-end ownership of PayPal P2P platform, services, infrastructure globally, from setting the strategy, delivering the product, and bringing it to market
  • Develop and evangelize a point of view on mobile and API best practices for delivering core product functionality
  • Passionate about creating the best in class services and APIs for engineers
  • Work with partners who leverage your products (SDK/API etc.) to build amazing P2P experiences 
  • Develop strong cross-functional relationships (with engineering, design, marketing, and other teams/leaders) to enable you to work more efficiently and build trust with key partners
  • Run lean experiments to learn to develop and evangelize a strong point of view on how to improve PayPal P2P platforms
  • Coach/partner with a team of analysts to structure analysis and data to fuel your testing efforts with key insights
  • Deliver business results in a product ecosystem environment while communicating and influencing effectively
  • Own business outcomes and be responsible for hitting experience and revenue targets by improving and re-imaging the experience for new customers

Success in this role requires the following:

  • Passion for building amazing software APIs and SDKs
  • Inspiring all levels of the organization with your product vision and customer advocacy
  • Identifying new platform and partnership opportunities based on research, industry trends and best practices, driving innovation
  • Quantifying the opportunities by continually assessing the needs of the customer, market trends, competitive opportunities and threats
  • Creating and managing worldwide product roadmaps, prioritization, and constraints to ensure consistent execution of the product lifecycle process from concept to launch
  • Defining the product and customer experience with high quality business requirements and user stories and manage scope of each product launch to deliver on time and on budget
  • Helping teams move forward swiftly through rigor, speed and transparency in decision-making and removing roadblocks
  • Ability to identify opportunities in the organization around you (process, people etc.) and drive change to improve

Qualifications:

  • 4+ years of Product Management experience in a top tech or payments company 
  • Proven experience working in an Agile environment in a product owner role
  • A great eye for product and insist on world class delivery
  • Demonstrated success in creating innovative and user-friendly consumer or developer products
  • Deep understanding of customer needs and turn that insight into a compelling vision to create solutions that solve important jobs for small businesses
  • Strong execution and ability to drive work to completion
  • Computer Science degree or deep engineering/programming background
  • Previous experience working on a developer focused product

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

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