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Knowledge Mgmt. Contribution Strategist in Stockholm - Jakobsbergsgatan at PayPal

Date Posted: 9/1/2020

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

In 2018, iZettle became part of the PayPal family. iZettle is on a mission to help small businesses succeed in a world of giants. Tens of millions of small businesses worldwide are still being underserved by the traditional players. By giving small businesses the tools to get paid, sell smarter and grow, we’re empowering them to reach their full potential. Together with PayPal, we can reach 24 million merchants across the world with more of the affordable tools they need to thrive. Join us in putting an end to the ordinary way the world defines financial freedom. iZettle is staffing up to help our rapidly growing developer experience effort in the Partnership Area. You will get the opportunity to work with other talented people and teams to help us create a best in class developer experience for our industry. In order to do either role effectively, you meet the teams to know who they are and what products they build. And work with the teams using their own workflows (e.g. Jira & GitHub).

iZettle is staffing up to help our rapidly growing developer experience effort in the Partnership Area. You will get the opportunity to work with other talented people and teams to help us create a best in class developer experience for our industry. In order to do either role effectively, you meet the teams to know who they are and what products they build. And work with the teams using their own workflows (e.g. Jira & GitHub). 

About you:

We believe the successful candidate will have a technical mind set and ideally previous experience working with API or SDK documentation in tools like GitHub, Swagger or Postman. Why? Because in order to know what you are writing about, you need to have first hand experience with the material you are describing! 

The role is to drive and implement our docs contributor strategy across the product teams we are asking to contribute. This person will work as a member of the developer experience product team in order to administer the tooling contributors need to contribute effectively and efficiently. They will also have lots of important stakeholders to work with. Here are some examples:

  • Feedback from designers and data from analysts to understand contributor needs.

  • Feedback shared by the Content Strategist on content needs of teams.

  • Discussions with all the product teams on how they should be contributing documentation (e.g. how your process works).

The right candidate for this role is able to effectively synthesize all these inputs in order to form their own point of view and propose changes to our contribution model, strategy, and tooling. The result will be more regular, up to date documentation from all product teams who contribute.


We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

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