Key Account Manager DACH (f/m) in Dreilinden at PayPal

Date Posted: 4/13/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Dreilinden
  • Job Type:
    Client Services
  • Experience:
    Not Specified
  • Date Posted:
    4/13/2018
  • Job ID:
    R0031132

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 210 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (Nasdaq: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s nearly 200 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies

Every day at PayPal, we are changing the way the world does business by challenging the status quo, innovating and enabling business between millions of people across the globe. What we do at PayPal has never been done before and it has a tremendous impact! We build BIG and NEW products to drive worldwide commerce. Be it the next mobile payments solution, or a high availability money movement platform, we solve problems on a scale you just can't find elsewhere. PayPal continues to push the boundaries of technology by investing in individuals who passionately believe in the potential of innovative technologies that make up a global market places

For more information on PayPal, visit https://about.paypal-corp.com. For PYPL financial information, visit https://investor.paypal-corp.com.

Job Description

You will be in charge of a portfolio of some of PayPal’s largest merchant accounts in Germany, Austria and Switzerland. Your objective will be to grow the PayPal business for these accounts and build strong, lasting and profitable relationships. Based on your in-depth industry knowledge and merchant insights you will position yourself as an expert in e-commerce and PayPal solutions, deliver best-in-class service and negotiate mutually beneficial commercial and marketing agreements.


Key responsibilities include:

  • Development and execution of strategic account plans for your merchant portfolio
  • Monitoring of PayPal’s business against targets and resolution of issues that may arise
  • Conducting regular business reviews with the merchants to review performance and identifying new areas of opportunity
  • Defining actionable solutions to meet merchant’s needs, leveraging a cross-functional team including Marketing, Product, Sales, Legal and Risk
  • Developing best practices in terms of marketing, ergonomics, fraud and risk management in a cross-functional project model

Position requirements:

  • Masters degree (or equivalent) with several years work experience in key account management in DACH region
  • Deep relationship management and negotiation skills with a proven track record
  • Solution-driven problem solver with an innovative mindset being able to think outside the box
  • Excellent intellectual, analytical rigor and quantitative analysis capabilities
  • Experience in leading cross-functional projects with various internal stakeholders spread globally
  • Strong verbal and written communication skills with the ability to talk and present confidently in front of key internal and external stakeholders and senior management
  • A strong team player with great interpersonal and cross-cultural skills
  • Pleasant and fun, easy going with a great sense of humor and passion for results   
  • Fluent in German and English

What we offer?

  • Future career opportunities with international exposure via PayPal’s network of global locations.
  • A supportive and diverse environment that allows our employees to thrive and learn.
  • Attractive compensation and benefits.
  • A socially innovative company that helps communities world wide through charitable giving or donation of time (i.e. habitat for Life volunteering).
  • A green, sustainable working environment.
  • An opportunity to be a part of a community that has just been voted one of the Best Workplaces in Europe.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

R0031132

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