Italian Business Development Rep (BDR) in Dublin at PayPal

Date Posted: 8/29/2019

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 286 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

Role | Purpose & Objectives: BDRs add value in the sales process by discovering customer needs, explaining PayPal’s value proposition in relevant and compelling terms, and gaining customer commitment to take the next step in the sales process. BDRs receive customer contact information and reach out via phone and email to those customers in accordance with general or specific sales campaigns. The BDR’s primary objective is to get customers to attend a live meeting with a PayPal salesperson. Other objectives include collecting relevant customer information to inform the sales process, documenting customer objections, and maintaining customer and opportunity records in SFDC. BDRs are primarily measured on the number of appointments attended by their prospective customers.

Fluent Italian and English are required for this role

Responsibilities | Specific Duties

  • Conduct up to 40 prospecting calls daily
  • Execute PayPal’s brand & product messaging and discovery call process
  • Validate & edit customer data within PayPal systems (incl. deduping against existing opps in Sf.com, checks against existing ROE)
  • Discover key information with merchants and enrich the data quality of opportunity fields in salesforce
  • Assign opportunities to relative campaigns and ensure relevant fields are populated in salesforce
  • Warm & Engage leads through Social media, and marketing tactics.
  • Develop a professional social media presence and engage with prospects through LinkedIn mails and Linkedin Sales navigator  
  • Monitor sales navigator usage reports, share additional content, engage with insights to increase your social selling index score
  • Engage with Sales team mates and ensure merchant information discovered is recorded and communicated
  • Obtain access to sales team calendars for appointment arrangement with merchants to ensure a great merchant experience
  • Arrange a minimum of 2 appointments with Sales team per day
  • Follow 6 touch process and MVP to decrease the volume of unengaged opportunities within the BDR and sales pipelines
  • Research companies and contacts via the internet and other sales resources.
  • Support sales team in moving opportunities through the sales stages to reduce lead to live time
  • Obtain engagement with a valid company decision maker and arrange a suitable meeting with sales team to discuss further needs
  • Collaborate with Marketing and Sales leadership to execute and develop new business campaigns.
  • Communicate with prospects in a consultative selling approach

Requirements | Experience, Qualifications, Personal Agility & Competencies  

Experience & Qualifications | Consistent Track Record of Achievement, Education & Development

  • A minimum of 3 years experience in Sales, Sales Development, Demand or Lead Generation team environments.
  • Native or fluent English speaker with fluency in the language of the region they support.  
  • Business Diploma or Degree with professional or on-the job training in related areas (Project Management People Management, Sales, Lead Generation or B2B Marketing).

Results Agility | Delivers results and leverages capabilities

  • Ability to lead and work in a result oriented, fast pace team environment.
  • Capacity to manage multiple tasks, meet internal customer commitments with Merchant inside sales & Business Units. 
  • Copes well with ambiguity & uncertainty
  • Takes personal ownership of assigned tasks and consistently follows through to completion
  • Takes the initiative and consistently comes forward with solutions
  • Resourceful, quick to identify new solutions
  • Creates structure, sets priorities, develop and enhance your skills to become a subject matter expert within your role

People Agility | Knows themselves well, handles people issues deftly

  • Articulate and persuasive. Readily engages and enthuses stakeholder and contributors to work together in the achievement of campaigns goals and tasks.
  • Strong collaboration skills with the ability to effectively manage through difficult situations
  • Organisation-savvy and experience of working across multiple regions and functions.
  • Clear appreciation of when to negotiate, when to escalate, when to confront.
  • Manages objections to success and encourages appointment with sales team
  • Shares best practises with peers and engages with insights to generate a great merchant experience
  • Collaborates well with stakeholders and uses merchant facing information to leverage goals and objectives of role

Mental Agility | Clear thinker who makes fresh connections

  • Excellent communications, prioritization, planning and reporting skills with the business acumen to be able to quickly identify what is working, what is not and propose practical solutions. 
  • Demonstrates the ability to make clear connections between the leads and its measurable impact on business performance and revenues.  
  • Developing your skills to become a Subject Matter Expert in BDR activities and leveraging your development for future success and career aspirations. 

Learning & Change Agility | Experimenter who deals effectively with change

  • Actively demonstrates ownership for self-development by seeking and taking on more responsibility, acquiring and demonstrating new skills.  
  • Willingness to learn and stretch beyond current skills and abilities
  • Researches opportunities and leverages internal learnings to work outside their comfort zone.
  • High level of flexibility and swiftly adapts to change and expectations

Technical Competencies | Subject Matter Expert  

  • Experience in lead and opportunity processes in Saleforce.com, including the use of operational dashboards and reports. 
  • Strong Excel analysis and reporting skills including Data Table features, Pivot Tables, VLookup and data management formula. 
  • Experience with a range of lead generation prospecting tools (dataprovider, Builtwith, iWays  Prospector, Linkedin)
  • Communicate with prospects in a consultative selling environment through outbound calls, emails, LinkedIn Mails and sales navigator
  • Be able to Identify threats to the merchants business and offer unique solutions
  • Qualify the prospect, set appointments.
  • Knowledge on organization goals, strategy leverages own self- awareness
  • Demonstrate excellent communication, negotiation and presentation skills.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

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