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Internal Controls Manager in Shanghai at PayPal

Date Posted: 6/22/2020

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Shanghai
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    6/22/2020
  • Job ID:
    R0056719

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The First Line of Defense (FLOD) Internal Controls Sr Manager is responsible to lead Gopay Internal Controls COE team on day-to-day support of risk management activities across business units. Specifically, this person will be responsible for assisting in the development, implementation, and execution of programs and initiatives within the first line PayPal teams to support all applicable policy requirements. - Support first line of defense business to lead risk management efforts across the organization by facilitating:  Current and future state business process assessments (including process mapping and risk assessments),  Documentation of processes and procedures,  Implementation of controls around identified risks,  Identify testing and monitoring recommendations for operational controls o Monitoring the implementation of action plans to address medium, high, and critical key risk indicators reported monthly to business stakeholders. This person should be able to interact successfully at all levels of the company, from individual contributors to executive management. This person should have a proven ability to influence and make key decisions - and thrive - in a highly matrixed environment. This role will require a strong partnership across separate functional areas, lines of business and support areas (business owners, risk owners, etc.) to drive clear and transparent execution and reporting. This role will collaborate with the 1st, 2nd, and 3rd lines of defense to manage risks within multiple functional areas based upon guidance from management.

•         Work collaboratively with management and other functional teams to proactively identify, assess, manage, and mitigate risks.  Proactively identify opportunities for change that will add value to achievement of business objectives and work ongoing to prioritize these changes.

•         Support first line of defense business to lead risk management efforts across the organization by facilitating:

o    Current and future state business process assessments (including process mapping and risk assessments),

o    Documentation of processes and procedures,

o    Implementation of controls around identified risks,

o    Identify testing and monitoring recommendations for operational controls

•         Monitoring the implementation of action plans to address medium, high, and critical key risk indicators reported monthly to business stakeholders.

•         Develop and track project plans to evaluate risks and issues and to implement action plans to develop process improvements and best practices.

•         Lead projects of small to moderate size to coordinate remediation efforts of identified Operational Risks and Issues.

•         Partner with Second Line of Defense teams (e.g. Legal, Government Relations, Corporate Compliance, Risk Policy) to stay abreast of changes in laws and regulations and recommend appropriate changes to ensure that operations adapt to comply with these changes.

•         Facilitates and/or coordinates side, agency or other examinations conducted by internal, external and third parties when necessary.

•         Assist business line with appropriate documentation and approval of accepted risks and business process changes

•         Works on issues where analysis of situation or data requires review of relevant factors.  Exercises judgment to determine appropriate action.

•         Leads broad Risk Mitigation and Remediation projects, spanning multiple different sub-functional areas with company-wide impacts

•         Participates with other senior managers to establish strategic plans and objectives.  Makes final decisions on administrative or operational matters and ensures operations' effective achievement of objectives

•         Directs the activities of professional (exempt and/or high-level technical non-exempt) employees with similar technical or functional responsibilities

Qualifications/ Education/Experience/Skills:

•         BA/BS degree

•         10+ years of professional related experience

•         Demonstrates strong and effective leadership skills and ability to operate comfortably within a complex cultural, global environment.

•         Possess sound judgment, flexibility and nimbleness in changing courses and solving problems swiftly.

•         Strong project management skills.

•         Ability to multitask effortlessly and manage competing priorities under demanding deadlines.

•         Demonstrated ability to learn quickly, manage projects and drive/achieve results.

•         Superior verbal and written communication skills.

Operate with strong integrity with the ability to handle projects of a sensitive and confidential nature


We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

R0056719