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Intern - Product Marketing in Amsterdam at PayPal

Date Posted: 11/9/2020

Job Snapshot

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Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The Global Product Marketing team [PMM] is setup to drive product commercial success in partnership with Marketing, Global Product and Sales teams. PMM’s accomplish this by deeply understanding and consistently championing the needs of the customer as a representative voice in all discussions and decisions, ensuring product and feature releases solve tangible customer pain points. The Market PMM role is responsible for building a deep understanding of the market, competitive landscape, regulatory environment and financial services system as well as local culture & interaction with PayPal’s products & services across all customer segments. It connects the dots between Market, Global Marketing, Product and Sales teams at a local level to ensure accurate definition and prioritization of product and feature releases, improvements and bug fixes. While being aligned to specific geographies, Market PMMs are also responsible to collaborate across markets that serve each of our customer segments in the identification of opportunities for business growth.

The Market PMM Intern will work on both merchant and consumer needs to gain a working knowledge of both sides of the business. They will be in charge of supporting local Market PMM in their daily activities from getting a deep understanding of customers needs and used payment products as well as understanding the competition to enhance our users local experiences.

Key Responsibilities

Daily activities are broken out into Inbound work and Outbound work

From an inbound perspective (60% Time allocation), the Market PMM continually defines the most important customer needs and opportunities. The Market PMM intern will collaborate on the following activities:

  • Interacting with the following teams; Sales, Marketing, User Experience Research, Market research & Customer Support
  • Moderating or observing focus groups & 1:1 interviews with customers
  • Staying on top of and using competitor products in the Market
  • Staying on top of Market insights & trend

Ultimately Market PMMs create a clear understanding of opportunities across product and segment in their market to allow prioritization at the global level. They will be able to help answer priority customer questions and requests with the local business, providing deep expertise about our products.

From an outbound perspective (40% Time allocation), the Market PMM performs the in-market activities to ensure successful Pilot testing and Product feedback. The Market PMM intern will support local Go to Market Strategy across sales, marketing & functions at country level and ensures local understanding of global product delivery. They will constantly evaluate end to end journeys to identify optimization opportunities end local experience enhancement.

Key Requirements

  • Energetic and positive, hungry to learn and challenge, creative, reliable, results focused with a can-do attitude
  • Interested in the operational, marketing, product and financial aspects of businesses in general
  • Strong in analytics and problem solving. Experienced/comfortable with data mining and analytical tools
  • Great communication skills and ability to work and collaborate cross-functionally with external and internal teams including Product, Marketing, Sales, Legal
  • Highly organized, attention to detail and follow-through. Should enjoy problem solving, fixing processes
  • Excellent written, verbal, and presentation skills. Proficiency in MS Word, PowerPoint, Outlook and excellent in MS Excel

To Be Considered You Must

  • Master’s degree in engineering, business, marketing, economics or data science at leading University, or equivalent
  • Required: English and Dutch fluency
  • Other languages are a big +: French, Spanish, Italian, Swedish
  • Required: be available for a 6-month internship starting as soon as possible.
  • Required: current student or graduated within 6 months

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at