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Inside Sales Manager, Inbound in Shanghai at PayPal

Date Posted: 9/19/2020

Job Snapshot

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Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 325 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal is seeking a talented and entrepreneurial Inbound Sales Manager to join PayPal’s International Sales Team. This role requires a clear track record of volume sales leadership, the ability to champion inbound sales strategy, and the experience of accelerating growth by improving the merchant experience. Your success will be determined based on recruiting and developing a scalable team, while creating a positive, results-driven, professional culture. The ideal candidate will be a hands-on, high-energy individual who thrives in ambiguity and enjoys a challenge. This role will be based in Shanghai but will be selling to the markets of Southeast Asia outside of China. This an excellent opportunity for someone who is passionate about driving sales strategy in a dynamic environment and has proven ability to take ideas to execution.


  • Builds, coaches, develops, and manages a high performing sales team that competes and wins together
  • Continuously drives the production of the inbound sales engine, including the key aspects of sales forecast accuracy, demand generation, deal strategy development and trend analysis
  • Develops and defines the strategy and execution of plans to achieve annual sales targets and key business results
  • Implements new sales models to drive incremental growth via new customer acquisition 
  • Defines and ensures execution of sales policies and practices for managing sales performance
  • Serves as a catalyst for change and continuous improvement
  • Recommends improvements to sales strategies
  • Demonstrated ability to deliver results under pressure and adapt to changing business requirements; ability to plan, organize and manage multiple priorities


  • 5 + years of relevant contact center sales management experience, including exposure to significant growth-oriented businesses with a globally dispersed structure
  • Must have a proven track record of success in meeting sales targets, familiarity with selling methodologies and experience driving customer led innovation
  • Drive for results; bias towards action. Able to work in fast-paced, self-directed ambiguous environment. Think like an owner. Open to personal change and continuous improvement
  • Proven leadership in building, developing, and retaining high performing teams
  • Bachelor’s Degree
  • Strong Proficiency in English and Mandarin (written and spoken)

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at