Inside Sales Agent in Sao Paulo at PayPal

Date Posted: 6/11/2018

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 237 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The Inside Sales Outbound position plays a key role in meeting the new revenue and account generation goals of the Brazil Sales team. It is responsible for acquiring new merchant accounts >BRL2MM annually and managing those relationships through the sales lifecycle. Inside Sales Outbound Agent will be responsible for self-prospecting and networking to obtain their leads. The role reports to the Team leader of Outbound Brazil Sales.

What will be your key responsibilities:

  • Meet monthly, quarterly and annual sales and revenue targets.
  • Meet daily, weekly and monthly activity targets such as outbound calls, time spent on phone, number of account acquisitions and close rates.
  • Work the entire sales process from prospecting new leads to the activation of new accounts.
  • Develop and maintain an active sales pipeline of self-generated sales leads.
  • Complete required SalesForce.com sales process and pipeline activity tracking with detail and accuracy.
  • Communicate appropriate product and technical information to prospective merchants and conduct follow-up according to department standards.
  • Identify sales trends, document prospect feedback and contribute constructive feedback to our internal partners regarding marketing, product and systems as necessary.
  • Research and keep educated about current market trends, opportunities and competition.
  • Maintain and promote a positive and professional attitude while building collaborative relationships among potential and existing internal and external customers and colleagues.
  • Continue training and education to keep pace with product modifications, industry changes and sales knowledge.
  • Demonstrate a productive teamwork through positive attitude, being supportive in words and actions, embodying the core values of PayPal, and communicating professionally to co-workers, internal and external customers.
  • Must be quality and detailed oriented, yet understand the level of detail appropriate for the situation.
  • Understanding of e-commerce
  • Strong business acumen
  • Reliable with regular and predictable attendance.
  • Take responsibility and accountability for actions, using coaching and feedback to continually improve performance.

The successful candidate for this position will have all the following:

  • Bachelor's Degree or equivalent sales experience within an inside sales organization;
  • Strong working knowledge of PC-based Internet and software applications, including but not limited to external systems and software such as Internet, Microsoft Office – Excel, Word, Access, Outlook, and PowerPoint;
  • Proven ability to close large deals in excess of BRL 2MM annually;
  • No past Corrective Action (performance, behavior or attendance)
  • Demonstrated self-directed, take-charge work ethic effectively delivering results and overcoming any potential internal or external obstacles.
  • Customer-centric
  • Seeks feedback & accepts coaching without confrontation
  • Articulate internal and external communication skills.
  • Exemplify job professionalism through exercising discretion and good judgment, while keeping company and customer information confidential.
  • Demonstrate commitment and engagement through (and not limited to) seeking out additional responsibilities, volunteering for special projects, leading by example and in sharing knowledge


We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

R0033930

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