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HR Portfolio Manager, People Team in San Jose at PayPal

Date Posted: 3/10/2019

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 267 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The PayPal People team is looking for a Portfolio Manager who will help us manage our diverse portfolio of People projects and initiatives. If you have a passion for project and portfolio management, and an innate desire to help others be successful, this may be the job for you!

Our project portfolio includes a mix of technology, policy, employee program and process change work – from the very large and complex to the small. The ideal candidate will have experience analyzing, tracking and enabling leadership decision-making at the portfolio–level – this includes: tracking status, identifying and flagging risks, influencing the right work mix, setting prioritization practices, ensuring the work aligns with our strategic direction and facilitating resourcing discussions. The position will report to the Director of People Project & Portfolio Management.

As a key member of our team, you will leverage your experience and leadership skills to influence the direction of our portfolio practice, and you will dive in to implement these practices at all levels of our org. We are looking for a masterful collaborator, and a leader who can simplify the complex, identify and drive action, and influence senior leaders to align their work toward strategic objectives.


  • Work across the People Team to ensure high-quality execution of strategic programs with significant impact on PayPal’s business and culture, employees and our function.
  • Enable better and faster decision-making at the leadership level through improving and streamlining knowledge-sharing, enabling effective use of data, and rolling out (and continuously improving) governance processes.
  • Partner across the leadership team, and with execution teams, to define key metrics and goals for all work in flight; set up customer feedback loops to inform progress against these metrics
  • Support the annual/quarterly planning process to ensure alignment of work to strategic objectives
  • Manage and improve upon rhythms for providing leadership and the function, at large, visibility into progress and blockers across our work in flight
  • Collaborate across the People team to communicate and staff approved work
  • Consult and support large employee-facing project releases, in partnership with our People Business Partners and our Comms team
  • Support internal communications and recognition of “wins” across our portfolio of projects
  • Leverage external network of resources in the global HR community to bring the best-in-class insights, benchmarks and HR practices to enhance our processes
  • Develop and maintain a network within PayPal and externally

Core Competencies and Experience:

  • 10+ years of relevant experience, with a minimum of 5 years successfully leading a portfolio for large complex business groups
  • Relentless customer focus
  • Ability to design processes and implement process changes across a globally distributed workforce
  • Exceptional critical thinking, and problem-solving skills; strong judgement, able to “see the forest through the trees”
  • Creative, and able to translate a concept and bring it to reality
  • Extensive knowledge on the use of project management methodologies and tools, resource management practices, and change management techniques
  • Excellent attention to detail and the ability to deliver results in a very fast-paced and dynamic environment
  • Excellent interpersonal skills, including the ability to work across the organization and interact/influence/negotiate effectively at all levels of management and peers; unrivaled communication and listening skills
  • Facilitation skills; able to run large meetings, especially comfortable driving to decision and reinforcing accountability
  • Strong written AND verbal communication skills
  • Resilience, poise and grace under pressure
  • Technically savvy; power user and evangelist for all People technology platforms
  • PayPal culture carrier, a source of energy and inspiration!


  • Successful track-record managing large scale initiatives in a large, multi-national company
  • Product management experience with demonstrated ability to deliver and launch products
  • Proven change management expertise
  • Experience working in a global, matrixed, diverse, team-oriented, and collaborative environment
  • Ability to leverage data to “tell a story” and enable decision-making processes.
  • Experience with Agile, Waterfall, or other software development project methodologies

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.



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