Hebrew Merchant Reactive Risk Specialist in Berlin at PayPal

Date Posted: 1/30/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Berlin
  • Job Type:
    Fraud Agent
  • Experience:
    Not Specified
  • Date Posted:
    1/30/2018
  • Job ID:
    R0025639

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 210 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

As an Hebrew Merchant Reactive Risk Specialist (m/f), your primary responsibility will be to mitigate risk (specifically credit risk) for PayPal. The question an MRR Specialist asks is "could this merchant cause a financial loss to PayPal in the foreseeable future?" An MRR Specialist will typically be involved in monitoring merchant accounts for indications of increased risk, and performing in-depth analysis on accounts requiring further investigation. While investigating merchant accounts, you will look into the account’s historical record and their company's business model and financial performance to determine the risk and exposure to PayPal. Once the risk has been assessed, an MRR Specialist may decide that it needs to be mitigated and will place reserves and/or limitations on the account. In addition, the Specialist will continuously evaluate products, developing technologies, and customer trends to ensure optimal risk mitigation practices. Performance will be based on the ability to minimize risk to PayPal, the quality of your decision-making, and adherence to MRR operating procedures. An MRR Specialist possesses strong interpersonal skills, business acumen, analytical skills, creative thinking and exceptional written and oral communication skills. Additionally, MRR Specialists will actively participate in debates around ideas for process improvement as well as provide constructive criticism to peers

**Fluent Hebrew & English is required for this role**


**Please note this role can either be located in Dublin/Dundalk ot Berlin**


Competencies:

  • Customer Focus
  • Decision Quality
  • Problem Solving
  • Functional / Technical Skills
  • Drive for Results
  • Time Management
  • Composure

Job Requirements:

  • Strong verbal (phone) communication skills utilizing active listening and clearly speaking to customers (in English)
  • Strong written (email) communication utilizing proper grammar and punctuation (in English)
  • Strong analytical skills - must be able to analyse complex data, draw meaningful conclusion, and make holistic business recommendations
  • Strong interpersonal skills with a focus on teamwork and ability to foster and manage relationships across multiple departments
  • Ability to learn and adapt to new software technologies
  • Strong working knowledge of external systems, PC based internet and software applications (Internet, Microsoft Office - Outlook, Word, Excel).
  • Basic Knowledge of internal systems & software (Kana, Intranet, Admin Tools, Attack).

Required Experience:

  • 6+ years relevant work experience required
  • 1+ years’ experience in credit card acquiring industry related to credit and/or fraud risk.
  • Fluent English & Italian are required for this role

Preferred Experience:

  • Experience in the credit risk management and financial services fields preferred
  • Interpret and analyse credit bureau reports, financial statements, merchant processing statements, business history, background investigations, and bank and trade references desired

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

R0025639

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