Head Small Business Mexico in Mexico City at PayPal

Date Posted: 11/14/2018

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 254 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The Head of Small Business Mexico, based in Mexico City, is key utility player who will work collaboratively with Small Business Global & Regional leaders, Mexico General Manager and other Global & Regional teams, to define strategies and facilitate decision-making, planning and execution to help drive Small Business performance.

PayPal’s Head of Small Business Mexico will be responsible for owning business results, negotiating and leading high-impact strategic partnerships as well as to identifying and generating step change growth opportunities for the Small Business market in Mexico.

The partnerships will range from those that unlock significant merchant growth and engagement, to those that help PayPal scale as a business. Identifying step change growth opportunities require, strategic thinking, deep data analysis and great project management skills to ensure proper execution. In addition, the person responsible will be a liaison between corporate teams and regional needs to foster collaboration and to bring new products that can fuel growth in the region.

The ideal candidate has proven experience working closely with all levels of leadership (senior Execs to line managers) and applying consultative skills, including business acumen, client focus, and the ability to influence and partner.


He/She will decide and execute priority actions, working with cross functional teams. This person thrives in a dynamic, global, fast-paced, matrix environment and has a passion for results. This is a visible - influencer and enabler role requiring strong communication and interpersonal skills. It’s not a role for people who like to operate behind the scenes.

Responsibilities include:

•        Set, execute and lead Small Business market strategy with full P&L responsibility.

•        Own Online Channel Management, Merchant Lifecycle and Cross Border Receive segments within Small Business.

•        Draft, advocate and communicate strategy to regional teams and cross-functional leadership.

•        Identify step change growth opportunities for the market.

•        Negotiate multi-faceted, complex deals for the country and ensure proper partnership management for Partner Program Manager.

•        Manage the full project lifecycle from ideation through launch.

•        Work cross-functionally to gain buy-in, support, and assistance.

•        Drive new product introduction for Mexico.

•        Conduct business analytics to support each opportunity and monitor performance data.

•        Ability to set expectations and manage stakeholder relationships successfully.

•        Ability to build internal and external alliances to gain and share information including industry trends.

•        Manage marketing budget and financials to drive ROI and financial compliance.

•        Hands on managing end to end responsibility from the strategy creation to project management (operations and implementation).

•        Develop and deliver effective internal briefs to cross-disciplinary agencies, ensuring plans leverage the brand and value proposition, and are tied to business objectives.

•        Deliver campaigns results aligned with projects KPIs.

•        Orchestrate end-to-end strategy and execution of B2B / Trade Marketing Programs aimed to accelerate Small Business acquisition. E.g: Relationship Program for PYME accounts, e-commerce platforms, Incentive Programs, B2B Thought Leadership Program and Inbound Content Marketing Program.

There are also opportunities to be a majority contributor to substantial go-to-market plans and support new product launches that drive significant signup volume.

Personal Characteristics:

•        A person who can help in converting business strategy into an executable plan to drive a fast pace, clear ownership and successful execution

•        A person who drives for results, and can effectively manage multiple priorities

•        A person with a strong sense of urgency, a high degree of initiative, and the ability to participate in cross-functional teams

•        A person who is detail oriented - an analytical and strategic thinker with keen business acumen, without losing big-picture

•        A person who can understand business dynamics and who can contribute above and beyond primary responsibilities  

•        A person who can be a change agent in a highly dynamic, ambiguous environment and drive operational excellence

•        A person with good communication skills, who can forge key internal/external relationships across complex organizations

•        A person who can drive through influence, partnership and collaboration

•        A person who models and drives open, honest, and direct communications

Requirements:

•        At least 5 years of Technology/online industry experience or team management experience, with strategy consulting experience.

•        At least 3 years proven experience in managerial skills (managing people – teams).

•        MBA degree / Fluency in English and Spanish

•        Knowledge of online products and market dynamics; understanding of PayPal’s strategic and competitive position

•        Large scale project management experience. Track record of effectively delivering large-scale and/or multiple projects at one time in very fast-moving environment.

•        Ability to provide direction and prioritize team goals and workload.

•        Ability to influence at all levels and work effectively across functions and geographies. Demonstrated analytical skills; ability to develop strategy, business plans, customer and market insights, analyze campaign effectiveness/ROI.


We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

R0036202

CHECK OUT OUR SIMILAR JOBS

  1. Business Development Jobs
  2. Account Manager Jobs