Director, Head of HKT Risk & Compliance in Hong Kong at PayPal

Date Posted: 10/8/2018

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 244 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The Enterprise Risk and Compliance Director is responsible for second line oversight for all risk disciplines, including Compliance, across all lines of business in HKT region (Hong Kong, Korea and Taiwan). This position is charged with the implementation of the global ERCS (Enterprise Risk, Compliance & Security) strategic plan and policies & standards to drive an industry-leading, data-driven approach to excellence in enterprise risk and compliance management that meets both the PayPal Global ERCS Framework and all local regulatory requirements.

Delivering on the regulatory requirements of the Chief Compliance Officer, Chief Risk Officer, and Money Laundering Reporting Officer across PayPal business in Hong Kong, Korea and Taiwan will be the responsibility of this role.

This position will ensure that the appropriate fit for purpose processes & systems are in place to enable PayPal to identify, manage, and mitigate risk across the businesses in the country. The Risk and Compliance Director will provide oversight by:

  • Maintaining & managing Policy & Procedure Governance;
  • Risk Appetite Governance & Reporting;
  • Collaboration with Legal to maintain an inventory of legal obligations;
  • Supporting maintenance of risks in line with risk taxonomy, framework & assessment process;
  • Providing objective, independent risk and compliance assessments & recommendations;
  • Supporting 1st line in prioritization of risk mitigation;
  • Establishing and maintaining effective stakeholder engagement across PayPal and key regulators; and
  • Escalating timely and actionable information to key stakeholders.


  • Manage a team of local ERCS professionals to ensure the effective implementation of the ERCS framework across all lines of business in the country.
  • Manage relationship and exam reviews with all regulators.
  • Establish processes with Legal and Government Relations to ensure awareness of all regulatory changes relevant to PayPal across operations in the country.
  • Maintain and deploy ERCS management capability, including the provision of high quality advice, insight and support to the Chief Executive, Board of Directors, ERC regional, international and global teams.
  • Work with the functional Internal Control Partners (ICP) to understand global risks impacting PayPal as well as risk themes which may impact the businesses.
  • Maintain the ERCS management framework including risk appetite statements, risk tolerances & specific metrics in partnership with the business & in line with regulatory requirements.
  • Foster confidence and provide assurance to management and the Board, that ERCS framework is effectively managed, consistent with the local regulatory requirements.
  • Reinforce roles & responsibilities with respect to embedding ERCS across the 1st and 2nd lines of defense, & provide objective oversight & challenge of strategy, key business decisions & performance, for improved outcomes.


  • At least 12 years’ experience in a large organisation including demonstrated leadership in building risk & compliance frameworks.
  • Strong relational skills with local regulatory bodies.
  • Sound knowledge of compliance & risk practices/framework & regulatory obligations of AML/CTF, Privacy Act, Consumer Protection, payments legislative requirements, etc.
  • Broad understanding of payments, credit & retail banking experience.
  • Experience designing Board documents & organizational structures to support appropriate Governance across complex geographically challenged entities.
  • Impeccable written and verbal communications skills with the ability to translate, articulate and present highly technical and complex procedural recommendations, regulations, laws and policies to a variety of audiences.
  • Strong change management skills, adept at working in an environment of shifting priorities, constant technological changes and increasingly stringent regulatory pressures.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.