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Head of Industry Partners in London at PayPal

Date Posted: 12/25/2018

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 254 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal UK is seeking a Head of Industry and Scaled Partnerships role within the Channel Partner team with responsibility to deliver an Industry Partner Program for Web Agencies, System Integrators, Consultants and Investors, while also delivering strategic initiatives across a set portfolio of partners. This role will focus on aligning across functions and departments locally, regionally and globally, identifying opportunities to drive incremental revenue impact, platform activation and merchant acquisition and engagement. Responsibilities will include owning the overall strategy and customer success for the UK Industry Partner initiatives as well as a few key priority individual partners through establishing and growing business and technical relationships, and managing the interactions with executive sponsors and stakeholders within each partner.

The ideal candidate will possess a combination of experience allowing for effective engagement with internal stakeholder groups (Product, Legal, Compliance, Pricing, Underwriting, Brand Risk Management etc) and directly with key partners at several levels, including business development, sales, marketing, channel, and executive. He/she should also have a demonstrated ability to think strategically about new business models, product integrations, and technical challenges as well as build and convey compelling value propositions and drive innovation through partners. The position also requires experience working with technical services and products along with working knowledge of service delivery, business operations, and cross-functional team management.Engage and grow agency portfolio across all Systems Integrator, Web Agencies,  Developers, Venture Capital, Private Equity and non-traditional "Industry" Partners.  Whilst also being responsible for long tail partner strategy and initiatives with responsibility for a set portfolio of  partners.

Core Responsibilities:

  • Work closely with marketplaces project group to shape and implement a global, regional and local go to market strategy
  • Foster strategic relationships with marketplace operators, partners and ecosystem players
  • Work collaboratively across teams inside PayPal to drive new solutions to market, including account management, solution design and product management, compliance, legal, risk and professional services
  • Prepare and give industry sector and specfic business reviews to PayPal and partner senior leadership
  • Manage complex contract negotiations involving legal, marketing, and business terms
  • Employ superior negotiation and communication abilities as an influencer while embodying unquestionable integrity and trust
  • Drive for results with a bias toward action based on a comprehensive strategy
  • High level of comfort with analytics and presentation
  • Monitor and evaluate performance of daily sales on third party marketplaces
  • Ensure that company is abiding by all marketplace policies and guidelines
  • Deliver continued training to a wide cross functional group of internal stakeholders

Professional Qualifications:

  • 8+ years of business development, enterprise account management, consulting sales and service delivery, or product management experience in a position such as a Partner Manager, Shopping Cart Manager, Relationship Manager – Partners, Acquiring Services, ideally in the the payment, e-commerce or internet industry
  • Project management skills and certification a plus
  • Advanced knowledge of MS Excel, Word, PPT
  • Exceptional troubleshooting problem solving skills Ability to work in a professional manner, be flexible, and handle interactions with all levels of the organization and with external clients
  • Strong communication skills and the ability to articulate business and technical concepts to cross-functional audiences
  • Strong technical acumen, with a demonstrated track record of driving emerging/disruptive technologies such as web services, SaaS delivery models, cloud payments, etc.
  • Ability to think and work creatively to develop unique joint value propositions and product strategy within PayPal
  • Comfortable navigating large and complex organizations to influencing and obtain stakeholder buy in
  • Expert negotiator in enterprise and/or technical sales
  • Proven ability to uncover and deliver revenue through partnerships
  • an additional language would be a benefit

What we offer?

  • Focal point position within a rapid growth area of PayPal’s future strategic direction
  • Future career opportunities with international exposure via PayPal’s network of global locations
  • A supportive and diverse environment that allows our employees to thrive and learn
  • An opportunity to be a part of a community that is committed to fostering the following 4 cultural values: Innovation & Creativity; Collaboration; Diversity & Inclusion and Wellness

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.



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