Head of Consumer PMM in San Jose at PayPal

Date Posted: 7/23/2019

Job Snapshot

  • Employee Type:
  • Location:
    San Jose
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 286 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The Consumer Product Marketing team is looking for a star performer and a passionate advocate to support the definition and delivery of the next generation of money management and movement solutions for Consumers.

The Head of Consumer Product Marketing (PMM) strongly influences the success of our consumer products by serving as the connection point between a primary segment of our consumer customers globally and our global product and engineering team. The Director PMM deeply understands a segment of our consumers, the drivers of their financial behavior, their money management processes, and the whole product solution that will deliver market leading customer satisfaction. 

From an inbound perspective, the Director PMM continually defines the most important customer needs and opportunities that will best help a segment of our customers. PMMs actively interact with consumers in an individual country or region, to deeply understand their financial needs as well as any unique country, regulatory, and currency requirements. They also help answer priority customer questions and requests, providing deep expertise about our products and how they are best used, appropriately handing off issues and bugs to the global product and support teams. PMMs frequently collaborate with their Segment, Market and product management (PM) peers across the globe to distill the set of needs across all countries and regions into an overall set of globally prioritized needs and opportunities for a consumer segment.

From an outbound perspective, PMM leads the in-market activities to ensure successful product launch and where no GTM team is in support also leads the product go-to-market (GTM) activities. Guided by the strategic direction of the Markets and Segment Leaders, the PMM works with Marketing to design and execute marketing programs that educate our customers and drive demand. 

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.



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