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Head of Analytics in Shanghai at PayPal

Date Posted: 2/20/2021

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 375 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

In charge of analytics for GoPay


PayPal is seeking a strategic, business-oriented, and data-driven leader to PayPal China team as a Director China Analytics.   You will oversee analytics for GoPay which is a licensed PayPal entity in China, working as part of an embedded team with colleagues across Sales, Marketing, Product Management, Engineering and Design.  

Organizationally, you will oversee a team of approximately 2-4 other analysts.   Your key responsibilities will be to advance the team’s capabilities, integrate cutting-edge analytics solutions, provide thought leadership to drive business value, and cultivate close partnerships with your business stakeholders.  

Other responsibilities will include:

  • Conduct rigorous data analysis to help improve customer experiences and identify profitable growth opportunities
  • Work cross-functionally with the product and technology organizations, marketing, commercial and finance teams to develop actionable insights and inform sound decision-making
  • Design hypothesis-driven experiments; make clear, coherent and holistic recommendations based on test results
  • Leverage Objective & Key Results (OKR) framework to identify product metrics and monitor product performance through dashboards and ad hoc analysis
  • Present findings and recommendations to senior-level/non-technical stakeholders
  • Be expected to roll up your sleeves and conduct your own analysis, while simultaneously leading a team of analytics domain experts for your product area
  • Attract, retain, and develop a world-class analytics team across a global footprint


  • 15+ years of work experience with at least 10 years of relevant work experience analyzing large, multi-dimensional data sets and synthesizing data insights into actionable recommendations
  • Data driven mindset, with a degree in a quantitative discipline such as Computer Science, Statistics, Engineering, Mathematics or Economics; Masters or MBA preferred
  • Exceptional written and verbal communication skills to influence cross-functional teams
  • Excellent people and stakeholder management skills, to include strong influencing skills and ability to navigate a global and matrixed organization
  • Experience managing and developing high-performing teams and building trusted relationships with business stakeholders
  • Past success in shaping business decision-making and impacting a business on a strategic level through best-in-class insights.  The ideal candidate will apply pragmatism and sound judgment to business issues, while being able to incorporate key inputs from multiple stakeholders
  • Demonstrated ability to drive business value through quantitative modeling/research, measurement and insights
  • Prior work experience in management consulting, investment banking, website analytics, and/or consumer financial products is highly valued
  • Experience across product, marketing, business intelligence and/or other analytical domains
  • Strong affinity to the consumer technology and/or financial services industries
  • Fluent in SQL and Excel; experience with a statistical programming language (e.g., R, Python), visualization tools such as Tableau or Qlikview, and/or web analytics tools (e.g., Adobe Omniture, Google Analytics) preferred but not required

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at