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Global Website Analytics Manager in Timonium - Deereco Rd at PayPal

Date Posted: 10/13/2021

Job Snapshot

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

PayPal is seeking an experienced Manager of Website Analytics to join PayPal.com organization. This team supports the Global Website team by delivering insights, developing hypotheses, designing experiments and driving the implementation of statistical methodologies or models to help optimize the website for consumer, SMB, and large enterprises. This individual is an expert in website analytics, website funnels, landing page optimizations, experimentation, and SEO. This position is a high visibility role at PayPal where website is the largest acquisition channel.

Core responsibilities:

  • Lead a team of analysts supporting website analytics, SEO ROI, and experimentation in optimizing the impact of website funnels across various stages of the lifecycle.
    • Coordinate the work of the analysts and eventually provide training
    • Provide technical supervision to analysts and massively supply insights to stakeholders.
    • Supervise the development of statistically correct test designs to secure that output is correct and delivers the insights that are needed
    • Be an expert in Google Analytics, Amplitude, Python, SQL, and presentations
    • Provide senior leadership with key metrics and insigths with an excellent leadership skills and communication
  • Drive development of appropriate methodologies to improve website analytics performance
    • Guide team to perform deep-dive analysis using analytical and statistical tools (primarily SQL and Python/R/SAS or similar) on very large, complex, multi-dimensional datasets
    • Drive development, test and implementation of statistical methodologies or models where needed
    • Working knowledge  to query in Google Cloud Platform and BI tools such as Tableau/Looker
  • Generate actionable insights and recommendations and communicate them to senior stakeholders
    • Consolidate analytical output and insights of the various website teams to get to an overall better understanding of what is necessary in order to drive bigger/incremental impact and communicate this to the stakeholders
    • Ensure rigorous quality control over data, analyses and metrics, and organizational clarity and alignment for key business and website metrics
  • Reporting
    • Secure preparation of input for weekly/monthly reportings by partnering with analytics teams, finance, and website teams.
  • Other
    • Partner with other Analytics teams to ensure best practice sharing and collection of insights

Essential Requirements:

  • Education:
    • Degree in statistics, mathematics, computer science, economics or operations research preferred
  • Experience:
    • At least 7 years experience gained as website analyst, data science, or in a similar analytical position
    • 3 years experience in leading small teams of analysts
    • Experience in Google Analytics and Amplitude
    • Experience in SQL/Python and BI tools is a must
    • Experience working in global, virtual teams a plus
  • Skills & Abilities:
    • Sound knowledge in statistics, mathematics and marketing
    • Commercially savvy – able to translate analytical studies into actionable business insights and business problems into implementable models
    • Ability to structure problems and synthesize large quantities of data into clear conclusions / recommendation
    • Programming skills (R, Python, SAS or similar, SQL, Excel, BI software (ideally Tableau)

Personal Characteristics:

  • A passion for problem-solving, flexibility, comfort with ambiguity, creativity, and hunger to constantly ask "why?"
  • Strong written and verbal communications skills
  • Strong interpersonal skills and ability to engage with multiple stakeholders including senior management
  • Ability to work well in a fast-paced team environment, with a good attention to detail
  • Good sense of humor and strong team spirit

For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

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