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Global Sales FLOD Manager in San Jose at PayPal

Date Posted: 10/8/2020

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 325 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The First Line of Defense (FLOD) Team responsible for supporting the Global Sales Organization at PayPal is seeking a FLOD Manager to support their Internal Controls and Risk Management Program. This position will be primarily responsible for engaging cross-functional business partners on day to day activities, assessing risks across key business processes and ultimately implementing necessary controls in order to mitigate risk. This role requires effective communication and analytical skills to drive execution surrounding risk management in a global environment. Applicant must have the ability to work independently and manage competing priorities.

The Global Sales FLOD Manager will support the Global Sales organization in identifying/reporting control deficiencies, business risks, issues, incidents, and control enhancement opportunities. This includes the assessment of the effect on organizational objectives, ensuring business owners have appropriate mitigation/remediation strategies that address root cause, and collaborating with the business to achieve a competitive advantage through support of business unit initiatives. The support activities include collaborating with Issue Owners, Risk and Compliance Officers (RCOs), SMEs and cross functional internal control partners to perform the following risk management activities:

  • Provide guidance and assist in implementation relating to the development of controls for critical business processes to mitigate compliance/operational risk

  • Manage projects end-to-end related to operational/compliance risk or issues

  • Provide ongoing support of business unit’s issue management and remediation efforts

  • Assist in development of SOPs and applicable policies and procedures

  • Develop and support ongoing and targeted testing and monitoring

  • Assist in execution of the Annual Risk and Compliance Plan action items

  • Support the business with global internal audits, regulatory exam requests, compliance reviews, and other Internal Controls initiatives

  • Ensure meetings and critical decision points are clearly documented and communicated.  Provide periodic updates on project status and escalate issues to senior management and assist in issue resolution.

  • Execute and assist in special projects as assigned

  • Interact successfully at all levels of the company, from individual contributors to executive management.

  • Proven ability to influence and make key decisions - and thrive - in a highly matrixed environment.

  • Effectively build strong partnerships across separate functional areas, lines of business and support areas to drive clear and transparent execution and reporting.

  • Ability to collaborate with the 1st, 2nd, and 3rd lines of defense to achieve business and control goals.

The Global Sales FLOD Manager will be a part of a global team which will require coordination between APAC, EMEA, LATAM, and North American teams, Legal, Risk Policy, and Global Governance, Risk, & Compliance. This position will have responsibility for the Americas region which will require the candidate to already possess strong knowledge and experience working with Americas regulations and risk.


  • 5+ years regulatory compliance and/or professional related experience

  • BA/BS degree required

Our world-class culture is something we’re proud of. We’re committed to creating a thriving and inclusive workplace with great benefits including:

  • Excellent medical and dental benefits

  • Competitive salary

  • Savings plans with company match / Employee Stock Purchase Plan

  • Generous time off policies

  • Ongoing training, tuition reimbursement and support to help you realize your full career potential

  • Community fundraising and volunteer opportunities

  • PayPal’s sabbatical program provides four weeks of paid time off after every five years of service.

  • Active social groups

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at



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