GGRC Project Manager in New York at PayPal

Date Posted: 7/19/2019

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 277 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 267 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

Global Governance, Risk, and Compliance (GGRC) Description:

GGRC is responsible for developing a unified data-driven approach for oversight of all risk disciplines, including compliance, across the company to help ensure PayPal meets its regulatory and business objectives.  Through our Global Entity Management (GEM) team, we help ensure that each of our international legal entities, through which we run our business, have the appropriate leadership, staffing, board and committee structure, and oversight programs.  

This organization is also responsible for fulfilling PayPal’s commitment to combat money laundering, terrorism financing, and related financial crimes around the world, as well as ensuring a safe and secure work environment to protect PayPal’s people, property, and assets.

Position Summary/Responsibilities:

This role will report to the Director, Global PMO and assist in the following areas:

  • Provide leadership, direction and functional expertise to develop and drive the implementation of the future state strategy, key risk and compliance initiatives, and Internal Audit and/or Regulatory remediation projects with proven standardized project/program management tools, practices, and methodologies.
  • Partner with functional leaders (including Technology) from across the organization and business units to develop and maintain detailed project plans as well as define and manage priorities.
  • Ensure that appropriate stakeholders are identified and engaged; ensure that business plans adequately address the requirements, including accurately depicting the activities and timing related to processes, people, systems and external events.
  • Maintain knowledge on current and emerging developments/trends of regulatory and business initiatives to incorporate proactive planning into roadmaps and future initiatives.
  • Proactively identify issues/conflicts that may impede project execution; engage senior leadership and other key stakeholders to evaluate issues, drive resolution and enable successful outcomes.
  • Collaborate with stakeholders to define and provide executive-level reporting on progress against key initiatives, remediation projects, and business outcomes to demonstrate strong oversight.
  • Follow established change management process and ensure appropriate documentation is maintained to evidence completion.
  • Lead through influence, personal conviction, and sensitivity. Build trust and foster relationships with key stakeholders and partners.  Build impactful cross-functional relationships by promoting the “one team” concept in a variety of ways on a daily basis.
  • Engage in the day-to-day activities enough to know how things are progressing, provide guidance where needed, ensure adherence to plans and expectations, hold teams and individuals accountable for milestones and deliverables, and escalate to leadership when needed.
  • Liaise between GGRC program owners, Regulatory Platform Technology Product Development partners, and the Global Data Governance Reg Tech partners, on new and existing development and data requests.
  • Oversee and provide ongoing reporting on GGRC regulatory technology product development and data requests, including status, roadmaps, timelines, and resource utilization/management.  Facilitate development and data request prioritization discussions, where required.

Qualifications:

The GGRC Project Manager will need to build strong relationships with PayPal business partners and within the GGRC organization to be effectively positioned to understand, communicate and influence plans, results, issues, and outcomes.  This leader will work in a complex, fast-paced matrixed environment, replete with tight deliverable timeframes and multiple stakeholders, both internal and external.  He or she will be a critical partner to both the business and technology leaders to define and manage priorities, drive planning and accountability, and constantly manage expectations and ensure forward progress.  This position is expected to act independently and demonstrate strong initiative.  This leader needs to influence outcomes, minimize and address conflict and demonstrate in-depth understanding of regulatory and examination expectations.  The role requires a sense of urgency, passion for results, and personal accountability for achievement.

  • Experience managing projects in a technology product environment with a detailed understanding of the software development process
  • Experience bringing software or online products to market
  • Ability to translate technical issues in an understandable way to non-technical partners
  • Ability to quickly learn business processes and present on the implementation proposals coming from the technology partners
  • Ability to work across multiple lines of business managing large scale complex project initiatives with high attention to detail and accuracy; while multi-tasking and meeting deadlines despite competing priorities.
  • Proven and demonstrated leadership skills including relationship building and collaboration skills with clear ability to influence, gain buy-in and negotiate with a diverse group of key business partners/stakeholders, including senior management.
  • Experience with different software development methodologies including the agile development methodology such as Scrum, and associated tools like Jira, Rally, etc.
  • Operate with strong integrity and the ability to handle projects of a sensitive and confidential nature.
  • Demonstrated ability to work independently, self-starter and highly motivated to work in a fast paced and changing environment.
  • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment.
  • Adaptable in unexpected situations, comfortable dealing with ambiguity and uncertainty and being dynamic in approach.
  • Possess solid analytical, problem solving, and critical / creative thinking skills.
  • Proven ability to operate simultaneously as an effective tactical as well as strategic thinker.
  • Demonstrates solid interpersonal skills and ability to build relationships with peers and business support partners.
  • Proven ability to operate in ambiguous environments and exhibit agility in navigating from current state to proposed solutions.
  • Proven ability to thrive in an entrepreneurial environment.
  • Strong computer knowledge; excellent MS Project, Word, Excel, Visio, and PowerPoint skills.
  • Superior verbal, written and presentation skills with experience presenting to Senior Leadership.
  • Bachelors graduate or equivalent with fifteen years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both.
  • Minimum 7+ years of experience in project management.
  • Experience managing large and complex organizational change projects.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

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