FLOD IC COE Testing Specialist in Bangalore at PayPal

Date Posted: 7/14/2019

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 277 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

As a First Line of Defense (FLOD) Internal Control (IC) Center of Excellence (COE) Control Testing Specialist, your primary responsibilities are to carry out quality reviews and risk testing for processes deemed as high risk, primarily those related to interactions with PayPal, Inc Customers. The FLOD IC COE Testing Specialist will document findings and prepare relevant Key Performance Indicator (KPI) data in accordance with department procedures and task guidelines. The FLOD IC COE Control Testing Specialist will also escalate issues to the Testing Program Analyst and/or management as appropriate.

***Fluent Indonesian Language Required***

Core Duties:

  • Perform control assessment for PayPal, Inc. transactions/processes deemed to be high risk in a timely manner.
  • Provide clear, concise and effective evaluation feedback to mitigate risks identified. provide coaching to teammates who work directly with PayPal Customers.
  • Ensure quality testing and monitoring records are maintained in the appropriate systems of record.
  • Provide input to improve policies and procedures.
  • Provide regular updates to management regarding trends and changes recognized during day to day monitoring activities
  • Ensure allocated work is completed in accordance to monthly milestones.
  • As needed, assist in the development of testing processes and/or infrastructure elements in support of control testing expansion plans.

Prerequisite Knowledge and Proficiencies:

  • Demonstrated attention to detail and knowledge of multiple functional business areas across the PayPal Enterprise.
  • Demonstrated thorough knowledge of PayPal tools, services and products.  Knowledge of Venmo, Braintree or Swift services and products a plus.
  • Must display a high level of professionalism, sound judgment, commitment, integrity, teamwork, and customer service.
  • Strong analytical, cross-referencing and deductive reasoning skills. Ability to problem-solve, review and analyze data, locate its source, effectively assess risk, identify root cause of issues and identify operational efficiencies.
  • Effective verbal and written communication skills.
  • Proficient in the use of a personal computer and its applications, including Windows and Windows based applications (Word, Excel, Power Point, etc.).
  • Basic Knowledge of control testing systems and software (NICE/Nexidia, PET, Admin Tools, Attack, etc.) required
  • Demonstrates high level of self-awareness and adapts style to facilitate resolution. 


  • 2+ Years in risk and compliance testing capacity
  • Experience and knowledge of Customer Operations preferred

Educational Requirements:

  • High School Diploma or equivalent required.
  • Bachelor’s degree preferred

Physical Requirements

  • This position requires sitting, typing and repetitive motions.

Position Scope Details:

The above listed statements are intended to describe the general nature of work being performed within the role.  They are not intended to be construed as an exhaustive list of all the responsibilities, duties, and skills required, nor be the entire list of behaviors or expectations for which one may be measured upon within the performance review process.  Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their leader. 

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.



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