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Engineering Program Manager in Austin at PayPal

Date Posted: 11/20/2020

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

We are currently seeking an Engineering Program Manager in Developer Platforms & Experience organization, with relevant experience in Agile program management. This role will report to Sr. Manager, Program Management.

Program Management responsibilities include:

  • Manage multiple projects/programs simultaneously.
  • Organize and lead planning activities resulting in the creation of a release/program road map.
  • Lead effective project/program governance and stakeholder management, ensuring adequate understanding of timelines, resource needs, risks, contentions, and dependencies.
  • Define launch strategy for new product capabilities including geographic scope and roll outs, detailed timing, ramp and analytics plan.
  • Ensure measurable KPIs are developed for the program, and that they align to the overall KPIs for the product.
  • Create and manage clear Gating Criteria with business partners for Go/No-go decisions.
  • Ensure regular, active communication with adjacent programs and external stakeholders, including international regions.
  • Identify program impediments and address them including proper escalation to individuals/groups as needed.
  • Lead program retrospectives and commitment to improvement on a regular cadence
  • Advocate and manage program implementation according to PayPal’s platform/product lifecycle management processes.

Professional experience requirements:

  • 3+ years of relevant experience required
  • Experience organizing multiple teams delivering on platform/product development initiatives required. Agile lifecycle management experience preferred.
  • Successful track record of managing complex development programs to deliver technical solutions and achieve business results, positively impacting the customer experience.
  • Proven ability to develop effective, matrixed, cross-organization relationships, collaborating and communicating across business and technology stakeholders and multiple geographies.
  • Strong technical acumen and strong voice of the customer across the program delivery lifecycle.
  • Good knowledge of project management process, project management software tools, templates and management techniques.
  • Experience with different software development methodologies including the agile development methodology such as Scrum.
  • Success in developing program/project level artifacts to support a major platform implementation program with concurrent releases.
  • Proficiency in MS Office, Project Management tools.
  • BA/BS degree required; advanced/MBA degree preferred.

Key competency requirements:

  • An inherent bias to action
  • Detailed oriented and hands-on
  • Proven leadership skills; self-motivated and a self-starter with a “Can do” attitude
  • Strong communication and interpersonal skills
  • Strong partnering and influencing skills in all mediums and throughout all levels of the organization including senior leaders
  • Strong problem-solving skills, able to prioritize among many conflicting needs, advocate a course of action, and pursue it consistently
  • Ability to adapt, be flexible and responsive to dynamic situations

Our world-class culture is something we’re proud of. We’re committed to creating a thriving and inclusive workplace with great benefits including:

  • Excellent medical and dental benefits that start day one.
  • Competitive salary.
  • 401k match and employee stock purchase plan.
  • Generous PTO and sick time policies.
  • Ongoing training, tuition reimbursement and support to help you realize your full career potential.
  • Give back to local communities through our many fundraising and volunteer opportunities.
  • PayPal’s sabbatical program provides four weeks of paid time off after every five years of service.
  • Active social groups, onsite events, onsite gym, cafe, games and arcade rooms, relaxation zones and so much more!

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at



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