EMEA GGRC Program Governance in Luxembourg at PayPal

Date Posted: 10/29/2018

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 254 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal Luxembourg is currently recruiting a Compliance Program Governance to reinforce its team. The role will be based in Luxembourg and will report to the Compliance Program Governance Manager.

    A typical day for the Compliance Program Governance specialist will include:

    • Assisting the operational regulatory requests received from various agencies in Luxembourg (including face-to-face meetings)
    • Support the Customer Complaint process ensuring that timeframes are respected
    • Support the oversight of the Compliance SLAs
    • Managing issues and ensuring appropriate follow-up and escalation
    • Supporting Manager on variety of processes that allow oversight of the overall governance of the Compliance Program.

    What does Success Look Like?  

    • You have managed the operational requests to ensure quality, timeliness and appropriate follow-up when needed.
    • You have supported the oversight of Compliance Governance Program.
    • You have been proactive and presented solutions
    • You have analysed and provided input on improvement areas to better support Compliance governance

    About You  

    • You have exposure to a regulatory Compliance environment in Luxembourg.
    • You are experienced working with business stakeholders.
    • You are experienced in partnering with various stakeholders in the context of a rapidly changing and growth-oriented environment.
    • You have a Bachelor’s degree. A compliance qualification is desirable.
    • You have good knowledge of English mandatory, French is a plus.

    You Might Also Have 

    • Strong problem solving and operational analytical process skills and attention to detail.
    • Ability to successfully work multiple issues at one time and work across global time zones.
    • Strong communication and negotiation skills
    • High energy, intellectual agility and creativity, an entrepreneurial spirit and the desire to work in a fast growth and changing environment.
    • Ability to work within a matrixed environment and cross functionally with operations and technology functions.

    We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

    PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.



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