Director, Venmo Product Marketing in San Francisco - Braintree/Venmo at PayPal

Date Posted: 9/10/2019

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 286 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The Product PMM role, focused on Venmo, is a key position within this team responsible for consolidating and articulating the market trends and needs for Consumers and Merchants across all Markets. The candidate will connect the dots between Market, Product and Sales teams to ensure accurate definition and prioritization of product and feature releases, improvements and bug fixes.

Product PMM’s are aligned to individual products or product groups, but are also responsible to collaborate across holistic solutions that serve each of our customer segments.

From an inbound perspective, the Product PMM continually defines the most important customer needs and opportunities. Product PMM’s actively interact with customers to deeply understand their needs as well as any unique country, regulatory, and currency requirements. They also help answer priority customer questions and requests, providing deep expertise about our products and how they are best used, appropriately handing off issues and bugs to the global product and support teams. Product PMM’s will constantly collaborate with their Market PMM and product management (PM) peers across the globe to distill the set of needs across all countries and regions into an overall set of globally prioritized needs and opportunities.

During all phases of the product lifecycle, PMM’s relentlessly represent the customer needs and bring the voice of the customer into all interactions and decisions.

From an outbound perspective, the role will collaborate with their in-market counterparts to lead the in-market activities to ensure successful Pilot testing and Product feedback.  PMM also works with Marketing and other functions to design and execute programs that educate our customers and drive demand and sales.


We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

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