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Director, Regulatory Relations in San Jose at PayPal

Date Posted: 8/1/2020

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal, Inc. is seeking a Director to oversee its Global Regulatory Examination and U.S. Licensing programs. This Director will provide seasoned leadership and judgment in driving activities within Global Regulatory Relations (“GRR”) examination and licensing teams, which are material to our business for regulatory engagement. The position reports to the VP of GRR.


• Lead a team of regulatory examination and licensing  compliance professionals
• Manage the global regulatory examination and licensing process and related strategies
• Maintain best practices for supporting global regulatory examination management and licensing practices
• Manage key relationships with business leadership, and other external stakeholders including U.S. regulators
• Serve as a credible business partner to executives and other high level internal stakeholders, providing advice and support as needed
• Manage regulatory interaction for examinations and liaise with internal stakeholders and regulators through all phases of the exam process
• Engage critical stakeholders in problem solving on licensing and regulatory exam issues
• Perform examinations and licensing reporting for management distribution
• Execute against the requirements of the global exam program
• Perform additional tasks as assigned.

Job requirements:

  • Ability to communicate, collaborate and manage relationships with high-level internal and external stakeholders, including regulators
  • Proven track record of effective communication with regulatory agencies
  • Leadership and judgment to analyze, evaluate, develop and effectuate solutions to complex problems
  • Team player with creativity, resourcefulness, a passion for problem-solving, comfort with ambiguity, and interpersonal acumen
  • Ability to work under pressure, manage multiple projects with competing priorities, meet deadlines, and adapt to change
  • Strong reputation for integrity and ability to balance business partnership with the need to exercise independent judgment and to raise issues in a timely and constructive manner
  • Ability to maintain a high level of confidentiality
  • Ability to think strategically while maintaining excellent attention to detail
  • Ability to credibly challenge solutions and ensure timely escalation of issues and concerns as and when appropriate
  • Adaptable in unexpected situations, comfortable dealing with ambiguity and uncertainty
  • Ability to identify dependencies and leverage multiple sources of information simultaneously
  • Ability to operate simultaneously as an effective tactical as well as strategic thinker
  • Extensive people management experience with proven ability to lead a team with a focus on recruiting and developing talent over the short and long term
  • Proven track record of aligning and allocating resources to drive optimal delivery
  • High energy and a desire to work in a results and team-oriented, rapid growth environment
  • Knowledge of the financial services compliance and / or regulatory environment is required
  • Solid critical and analytical thinking, decision making and innovative problem-solving skills
  • Excellent verbal and written communication skills
  • Strong computer knowledge; excellent MS Word, Excel, Visio, and PowerPoint skills
    • Bachelor’s degree required (juris doctor preferred), with 15+ years compliance experience in the financial services industry, and with financial services reporting experience and regulatory examination management experience required

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at