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Director, Privacy Product Advisory in San Jose at PayPal

Date Posted: 3/26/2020

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The Global Privacy Team’s mission is to protect critical customer data from misuse by consistently bringing a privacy-first mindset to a constantly evolving industry. We are seeking an experienced and passionate privacy professional with privacy and payment product knowledge, and a practical self-starter mindset to advise and embed privacy by design in our products and experiences. This individual will be responsible for working closely with Product, Marketing and UX content teams across PayPal and Honey brands to conceptualize and design successful product strategies with privacy as the competitive advantage that will drive customers to use PayPal as their payment platform of choice. We’re seeking an analytical, flexible, and resourceful individual to develop, execute, and scale a customer and merchant privacy and data proactive user acquisition strategy with a focus of driving responsible and ethical use of the growing volume of data, as well as be more transparent around data practices and AI.

Position Summary/Responsibilities:

  • Work cross-functionally to align teams across both Honey and PayPal on testing methodologies, measurement, creative strategy, and legal guidelines
  • We’re seeking an individual with a proven track record of delivering results in the digital space, with the ability to develop strategy from scratch, sell big ideas internally and externally, and have a drive for testing, learning, and making insight-driven decisions.
  • Desire and passion to educate and build products with customer’s and employee’s privacy at the forefront
  • Work across teams such as product, analytics, engineering, legal, and PayPal counterparts to maximize your channel’s output while adhering to brand guidelines
  • Collaborate with cross-functional leaders to ensure projects are aligned with business goals, organizational strategy and prioritized appropriately.
  • Excellent performance marketing and creative instincts with a track record of driving new ideas and concepts, and pioneering new approaches within your company
  • A passion for continuous improvement - you consistently challenge the status quo in an effort to optimize current strategies and processes
  • High attention to detail, expert analytical skills, comfortable validating large amounts of data
  • Innate willingness to roll up your sleeves and get your hands dirty
  • Thrives in a fast-paced entrepreneurial environment
  • Establish and motivate stakeholders across various levels of management by acting as a trusted advisor
  • Participate in cross functional initiatives, providing value-add solutioning and subject matter expertise on privacy relevant matters
  • Resourceful solutioning and rationalization of complex challenges in product design and Privacy
  • Support in the design of customer facing products to ensure privacy by design and privacy compliance at launch as well as privacy being a key competitive advantage to the use of PayPal shopping and branded products
  • Develop strong partnerships with key stakeholders from product, marketing, legal, & compliance teams.

Qualifications/ Education/Experience/Skills:

  • 10+ years of privacy or data experience.
  • Product design or product engineering, data analytics experience.
  • Experience working closely with product and/or marketing teams.
  • Experience working with acquisitions and external vendors of data and technology
  • Proven track record of driving results and building effective relationships with all levels of management.
  • Ability to multitask effortlessly and manage competing priorities under demanding deadlines.
  • Ability to liaise between different departments and personalities to effectively manage and disseminate flow of information.
  • Embody an entrepreneurial spirit, intellectual curiosity, and a bias towards action.
  • Comfortable working in a fast-paced and dynamic work environment which demands quick thinking and strong attention to detail.
  • Develop short-term and long-term user acquisition strategies that will deliver on performance goals while supporting brand goals across Honey and PayPal properties
  • Excellent verbal, written, presentation, and interpersonal communications skills.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

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