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Director, PR & Communications in Singapore at PayPal

Date Posted: 2/12/2019

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 267 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

A typical day for the Director, PR and Communications will include: • Promoting PayPal’s reputation in a selection of countries in Asia Pacific and EMEA • Working closely and collaboratively with the leadership teams and other internal teams to develop communications programs that support our business objectives and enhance our reputation • Leading the Communications teams in those countries • Managing reputational issues, in partnership with APAC, EMEA and Global reputation risk leaders

What does Success Look Like?  

  • The Communications team is regarded internally and externally as a high performing and effective team that tells PayPal’s story very effectively.  
  • You have developed impactful PR strategies and programs that increase understanding and awareness of PayPal and the unique benefits it gives its customers.
  • You have established strong working relationships with PayPal’s regional leaders, who trust and respond to your expert advice on communications issues.
  • You have deployed our Communications resources (budget and internal team and agency time) to maximum impact according to our business priorities and goals.
  • You and the team have developed a strong bench of spokespeople across the main markets, who media see as key people to interview about digital payments and commerce, and the future of money.
  • You have helped ensure that we respond quickly and effectively to crises and other reputational issues, minimising the impact on PayPal’s reputation.

About You   

  • High level of professionalism and judgement; ability to handle sensitive/confidential information with appropriate care.
  • You are fluent in verbal and written English, as well as another Asian/European language if possible
  • You are an excellent communicator who can explain complex subjects in compelling language.
  • You can build and maintain relationships with people at all levels and across organisational and geographic boundaries.
  • You are detail-oriented, highly organized and able to manage multiple tasks and projects simultaneously.
  • You thrive in a fast-paced environment while also working independently with minimal supervision.
  • You have the ability and confidence to push back against inappropriate or unrealistic proposals or requests.
  • You have a Bachelors’ Degree and at least 15 years of relevant experience.

You Might Also Have  

  • Experience of managing teams of people based in different locations.
  • Experience in PR for an online business (in-house or as a consultant), ideally in payments and ecommerce.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.