Director of Product for Online Payments in San Jose at PayPal

Date Posted: 6/23/2018

Job Snapshot

  • Employee Type:
  • Location:
    San Jose
  • Job Type:
    Product Management
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 237 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The landscape of the payments industry has changed dramatically in the last few years and PayPal has been at the center of it. No longer are we just a “button” to enable payments on a website (although we still offer that too!) and recent advancements like Smart Payment Buttons, One Touch™, and Pay with Venmo have allowed PayPal to provide unique values to our buyers and merchants where others can not. If you need to send a payment with nearly any payment method across 200 countries and 25 currencies using any device, mobile or web, we can do it and you can help.

The Director of Product for Online Payments is at the center of this journey. They will be responsible for working with the product, design, engineering, and global business teams to understand the needs of our users, how the industry is growing, and how PayPal plays a part. 

Primary Job Responsibilities

  • Create a long term, global vision for PayPal’s payment products that inspires buyers and merchants alike 
  • Lead and challenge a diverse team of senior product leaders with domains ranging from web and mobile native to payment APIs
  • Deeply understand industry payment related advancements with mobile wallets, tokenization, cryptograms, W3C payment APIs, and third party payment models and be able to show how they’ve used this to create opportunities to partner and build better experiences
  • Drive the life-cycle of a product and optimize the end-to-end customer touch points, from the first time they sign up to every email or notification sent afterwards 
  • Be an advocate for customer-first, outside-in thinking
  • Show demonstrated experience and understanding of OAUth and creating both REST APIs and SDKs, plus have a strong opinion of when to use one vs the other 


  • 12+ years experience in product management or business development
  • 8+ years experience in e-commerce or merchant services
  • Familiarity with e-commerce technology preferred
  • Minimum MBA or equivalent
  • Confident communicator able to drive results with VP-level contacts internally and externally
  • Excellent communication and presentation skills
  • Have a proven track record of building platforms which have been successful at enabling third party developers
  • Comfortable navigating large and complex organizations to influencing and obtain stakeholder buy in
  • Proven ability to uncover and deliver revenue through partnerships.
  • Expert negotiator in enterprise and/or technical sales

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.



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