Director, Market and Capability Strategy in San Jose at PayPal

Date Posted: 5/24/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    San Jose
  • Job Type:
    Program Management
  • Experience:
    Not Specified
  • Date Posted:
    5/24/2018
  • Job ID:
    R0033415

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 237 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The Director, Market and Capability Strategy, will be responsible for defining, documenting, and managing the market and capability strategy for PayPal Inc. This will require working across different PayPal teams, products, and regions to create world-wide capability strategy. This leader will be responsible for ensuring the PayPal technologies and platforms are world-ready.

Reporting into the Vice President, Global Content & Technology, this person will lead the expansion of PayPal’s capabilities in new markets in order to fulfill local customer needs for the movement and management of money by providing global capability strategy.


The role will be a managerial position responsible for synthesizing the language and capability strategy into a global strategy. The role will directly impact the process in which language versions of PayPal products are created. The overseeing of target setting and investment of team resources is an important aspect of this role.

In order to be successful in this role, the individual must have a solid knowledge in the financial sector and at the same time software development and globalization. The individual must have proven experience of working with and running multifunctional teams including localization, software development, software quality assurance, Line of Business tools, operations, user experience, site management, in order to deliver compliant and locally relevant customer experiences globally.

We are looking for a unique combination of skills – a proven global leader who has worked with governments, language bodies (NGOs) and entities across multiple countries and cultures, especially for emerging financial markets and those currently underserved by the existing banking infrastructure in Africa, India, SE Asia, Latam & Brazil, and statutory minority languages globally.


We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

R0033415

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