Director, Consumer Lending Solutions in San Jose at PayPal

Date Posted: 9/17/2018

Job Snapshot

  • Employee Type:
  • Location:
    San Jose
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 244 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The Director, Consumer Lending Solutions will be responsible for identifying and developing opportunities to expand our global lending products and services - with a focus on the Merchant side of the PayPal ecosystem.


This role requires exceptional product, process, relationship management, and communication skills. This person will have a proven track record scoping and building products and experiences for retailers and the many partners with which they work (marketing & merchandising, web site service providers, payment service providers, etc.).


  • Working with PayPal's merchant marketing, merchant sales and product marketing teams, identify opportunities for PayPal to create market-leading lending solutions that merchants want, taking into account market needs, regulatory and risk considerations, financial return, etc.

  • Develop product concepts and customer journeys based on a detailed understanding of PayPal’s products and technical capabilities (and the retailer's or partner’s, if applicable); ensure that the plan takes greatest advantage of existing components and minimizes custom development
  • Test these product concepts with merchants throughout the product development lifecycle
  • Work as a key member of our cross-functional expansion team to have initiatives and investments approved; upon approval, define and document detailed business requirements
  • Ensure that, as business requirements are translated to product and technical requirements, the product continues to meet market needs and appropriate tradeoffs are made throughout the development cycle


  • 12+ years of software product management, product marketing, or launch management experience
  • Understanding of, and direct experience with, retailers (online & offline) and the B2B service providers who support them
  • Successful track record or working and collaborating as a team, and across multiple stakeholders and geographies, to deliver project outcomes
  • Demonstrated fluency with technology platforms, customer experience frameworks and implementation, 
  • Clear, strategic thinker with vision who can also be hands-on in driving execution
  • Strong communication, presentation and negotiation skills

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.



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