Data Scientist in Shanghai at PayPal

Date Posted: 6/11/2018

Job Snapshot

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    Business Systems
  • Experience:
    Not Specified
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Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 237 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

As part of the Decision & Analytics Management team, the team identifies the opportunities that could improve the users’ experience when they seek help from PayPal, based on data driven analysis; and work with other teams to provide the solution and then turn the idea into reality. We are looking for a senior data analyst with passion in payment industry and providing data-driven solution for better customer experience.

  • Provide data support for risk solution building and decision analytics. Influence data instrumentation based on business requirement understanding. Build data solution to drive effective analytics and enhance customer service.
  • Build Operation work force business insight to monitor work force performance and service level. Help identify work force issues and drive solution based on detailed domain knowledge and end-to-end data support.
  • Proactively identifies, investigates, and resolves data issues and problems. Skilled in identifying root causes and recommends solution to avoid repeat of problems
  •  Build routing strategy to optimize routing efficiency to improve customer service experience and reduce routing transfers and achieve optimal resource arrangement

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.



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