This site uses cookies. To find out more, see our Cookies Policy

Consumer Product Marketing Manager in London at PayPal

Date Posted: 2/4/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    London
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    2/4/2019
  • Job ID:
    R0041944

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 267 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The Consumer and Checkout Product Marketing Manager (PMM) strongly influences the success of our consumer and payment products by serving as the connection point between a primary segment of our consumer customers and our global product and engineering team. The PMM deeply understands a segment of our consumers, the drivers of their financial behaviour, their money management processes, and the whole product solution that will deliver market leading customer satisfaction.

Consumer Product Marketing Manager (m/f)

Role to be filled in Berlin OR Paris OR London

From an inbound perspective, the PMM continually defines the most important customer needs and opportunities that will best help a segment of our customers. PMM’s actively interact with consumers in an individual country or region, to deeply understand their financial needs as well as any unique country, regulatory, and currency requirements. They also help answer priority customer questions and requests, providing deep expertise about our products and how they are best used, appropriately handing off issues and bugs to the global product and support teams. PMM frequently collaborate with their PMM and product management (PM) peers across the globe to distill the set of needs across all countries and regions into an overall set of globally prioritized needs and opportunities for a consumer segment.

From an outbound perspective, PMM leads the in-market activities to ensure successful product launch and where no go-to-market team (GTM) is in support also leads the GTM activities. Guided by the strategic direction of the Markets and Segment Leaders, the PMM works with Marketing to design and execute marketing programs that educate our customers and drive demand. 

Product marketing is a multi-dimensional discipline, requiring continual customer engagement, broad and deep knowledge of technical products and platforms, communication skills to develop messages and collateral that resonate with the market, and sophisticated marketing skills to design and execute demand generation campaigns.


RESPONSIBILITIES:

  • Be the expert on consumers and their buying, payment, credit, and wider financial needs and deliver the voice of the customer across the segment and the markets
  • Collect, distill, and communicate the top consumer problems, needs and opportunities
  • Execute discovery plans with Product and UER teams
  • Deeply understand our checkout and consumer products, their value propositions, and their roadmaps and provide Markets with communications on delivery of global programs and priorities
  • Work as one team with our Global Product colleagues to ensure effective requirements, prioritisation, solutions, quality and business delivery
  • Translate product release into compelling value propositions that meet consumer segment needs

REQUIREMENTS:

  • Masters Degree or equivalent
  • Several years experience as a Product Marketing Manager or equivalent
  • Experience developing digital products, ideally Fintech or payment products
  • Passion for consumer experience
  • International experience preferred
  • Ability to work remotely and cross-functionally             
  • Fluent English required, German is a plus

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

R0041944

CHECK OUT OUR SIMILAR JOBS

  1. Business Development Jobs
  2. Account Manager Jobs